| Address: Tirunelveli, Tamil Nadu |
To Whom It May Concern
To
The Regional Manager
Central Bank of India,
Mumbai
Sub: Non receipt of cash from ATM of HDFC ATM under vannarapettai branch, tirunelveli, tamil nadu
Amount Rs 2,500/- using Central Bank ATM card no: [protected].
Respected sir,
I wish to bring the following matter to your kind notice.
On 10/02/2010, to withdraw Rs.2500/-, I used my ATM card in HDFC ATM(Located at Vannarapettai , Tirunelveli). The system displayed"unable to process". At the second attempt, Rs 2,500/- was withdrawn at 14:00 hrs on the same date.
On reconcillation with the bank , the amount withdrawn was mentioned as Rs 5000/- against the actual withdrawal amount Rs.2500/-.
The matter was brought to the knowledge of the manager , central bank of india , tirunelveli branch in written on 11/02/2010. The manager assured me that the difference amount will be credited into my account with in a month .
However i am very sorry to say that in spite of my personal visit to bank, till now, the amount is not credited in to my account.
i am 69yrs old, being senior citizen , i humbly request you to take necessary steps to d the needful in this matter.
my saving account details:
Name: E.Malliah
A/c No: SB [protected]
Central Bank of India, Tirunelveli Branch
Tamil nadu.
THANKING YOU,
Yours faithfully
E.Malliah.
Aug 13, 2020
Complaint marked as Resolved
Sub: Non receipt of cash from ATM of State Bank Of India under Ballygunge Branch located at Jora Bridge area in Santoshpur, Kol -75
Amount Rs 11, 400/- using Central Bank Maestro / Cirrus debit card no: [protected].
Dear Sir
This is for your kind information that on 16.02.09 (time around 09.00 pm) I have tried to withdraw cash from ATM of State Bank of India situated at Jora Bridge, Santospur, Kolkata 75 which is under State Bank of Inida, Ballygunge Branch Kolkata 19.
I regret to inform for that neither I have received money nor any charge slip was issued from the ATM machine. Only dialogue shown was “ Requested Time Out”.
Thereafter I rushed to nearest ATM of Central Bank of India, Jadavpur, Kolkata 700086 from where I have taken out a mini statement & was surprised to find that the above amount of Rs 11, 400 along with a transaction fee of Rs 20/- (on account of withdrawal from other ATM than Central Bank of India) has been debited form my CBI account No: [protected] of your branch.
Under the above circumstances I requested both the banks involved to credit the aforesaid amount along with the transaction fee to my Central Bank SB A/c no: [protected].
But since then no action have been taken so far & I am suffering from tremendous mental anxiety.
PLEASE HELP.
Thanking you
Your’s sincerely
Samrat Mazumder
11A/1 Chanchal Sarani
Santoshpur
Kol 700075
Mob: [protected]
Date: 17.02.09.
CC:
The Sr Manager
Central Bank Of India
Salt Lake Branch
Kolkata 700064
The Sr Manager
State Bank Of India
Ballygunge Branch
Kolkata 700019