Central Bank Of India — bank manager denied benefits of 3 month moratorium

As per rbi guidelines and sms received from central bank of india, i am allowed to take this facility and automatically all loan accounts will be forwarded by 3 months.
Bank manager of civil lines, tandon plaza branch, indira chowk budaun-243601, denied this facility and has been forcing me to write letters which i suspect can be misused later. I got a message 15 days back by cbi that all my installments falling between 1 march and 31st may will be shifted 3 months ahead automatically. Why is the bank manager asking me write letter. He also seized my savings account on the name of rajiv tandon. Please help me i am in grave financial crisis.
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