Central Bank Of India Customer Care
Central Bank Of India
Customer satisfaction rating: 3%
Submit a Complaint
675
COMPLAINTS

Central Bank Of India Customer Care

Central Bank Of India

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Address
Chander Mukhi, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
277
down
134

Phone:
Phone:
up
191
down
95

Additional info
Zonal Offices

Agra
Block No. 37/2/4, Sanjay Place, Agra – 282 002
Tel:
+91 56 2285 0154
+91 56 2285 3424
Fax:
+91 56 2285 3698
+91 56 2285 1341

Ahmedabad
Central Bank Building, P.O. No. 205, Lal Darwaja, Ahmedabad – 380 001
Tel: +91 79 2550 3586
Fax: +91 79 2550 5995

Bhopal
9, Arera Hills, Jail Road, Bhopal – 462 011
Tel:
+91 75 5267 4037
+91 75 5267 4036
+91 75 5267 4035
+91 75 5267 4034
+91 75 5267 4033
Fax: +91 75 5255 2019

Chandigarh
P.B. No. 13, No. 58 - 59, Bank Square, Sector – 17B, Chandigarh – 160 017
Tel:
+91 17 2270 2994
+91 17 2270 2998
Fax: +91 17 2270 4047

Chennai
48/49, Monteith Road, Egmore, Chennai – 600 008
Tel:
+91 44 2855 4792
+91 44 2855 4692
+91 44 2855 4620
Fax: +91 44 2855 1260

Hyderabad
P. B. No. 522, 710-712, Mahapathram Road, Bank Street, Hyderabad – 500 195
Tel:
+91 40 2474 0361
+91 40 2474 0364
+91 40 2461 1402
+91 40 2461 1405
Fax: +91 40 2474 2841

Kolkata
Central Bank Building, 33, Netaji Subhash Road, Kolkata – 700 001
Tel:
+91 33 2230 1270
+91 33 2230 1275
+91 33 2230 7007
Fax: +91 33 2230 9864

Lucknow
P.B. No. 10, Akash Deep, 23, Vidhan Sabha Road, Lucknow – 226 001
Tel:
+91 52 2261 1301
+91 52 2261 1304
Fax: +91 52 2262 1213

Mumbai Metro Zonal Office
Standard Building, 1st Floor, D.N. Road, Mumbai – 400 023
Tel:
+91 22 2204 7229
+91 22 2204 7301
+91 22 2204 7304
Fax: +91 22 2204 4720

Nagpur
Oriental Building, 2nd Floor, Kamptee Road, Nagpur – 440 001
Tel:
+91 71 2252 0361
+91 71 2252 0363
Fax: +91 71 2252 0365

New Delhi
P.B. No. 7007, Link House, Press Area, 3 Bahadurshah Jafar Road, New Delhi – 110 002
Tel:
+91 11 2331 8964
+91 11 2331 9268
+91 11 2331 9269
Fax:
+91 11 2331 1332
+91 11 2331 1237

Patna
2nd Floor, Block B, Maurya Lok Complex, Dak Banglow Road, Patna – 800 001
Tel: +91 61 2222 6607
Fax: +91 61 2222 1898

Pune
P.B. No. 98, 317, M.G. Road, Pune – 411 001
Tel:
+91 20 2613 1611
+91 20 2613 1617
Fax: +91 20 2613 1618

Raipur
1st Floor, Block ‘C’, Bombay Market, G.E. Road, Raipur – 492 001
Tel:
+91 77 1222 6756
+91 77 1222 5171
Fax: +91 77 1223 4895

View More Information...

Customer satisfaction rating
3%
Complaints
675
Pending
0
Resolved
19
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Central Bank Of India Complaints & Reviews

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Central Bank Of India — misuse of my atm card

 Salomon Jesuraj on Jan 15, 2018
I got sms of a bank that my account has been debited with 11982.64 rs. Through atm card. But, my atm card was with me i have checked my balance then i came to know that my account is really debited with 11982.64 rs. I have not used my atm card before the incident took place. I got shocked after getting that sms. Without our any verification (Otp) or intention our money has been deduced. I want my money back in any how condition... Please help me in this issue...
Account number - [protected]
Ifsc code - cbin0281646...
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — cash pending

 m k singh baramapali on Jan 14, 2018
Sir mera name munna kushwaha hai
A/c [protected], mo. No [protected]
Branch cbi bangar bazar deoria (U. P)
Maine 10;45;00am 16/11/2016 ko canar atm mairwa siwan, (Bihar) se 2bar[protected]?? Nikala lakine hamako 1bhi bar paisa nahi mila or hamare khate se paisa cut gaya or hamane apane branch me 3ba complain kiya phirbhi paisa nahi mila hai hamene apane branch me 3bar complain kiya ta phir bhi hamara paisa nahi mila...
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — statement not received

 Vishwas Uttreshwar sathe on Jan 15, 2018
I am vishwas Uttreshwar sathe.I am customer of central bank of India.my seving account in central bank of India.I am using the central bank of India, s application cent mobile.There are very good option for customer service.There are one option for email statement.I sent message for statement.Message is gon, But statement not received, why ? I tried 4-5 time.Reply received 'I accepted your statement request', but statement not received, Please help me.I need bank's statement, please help me....
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — misuse of credit card

 Gowthaman Venkatasubramanian on Jan 7, 2018
Dear sir,

Sub:- misuse of my central card on 2.4.2012/my card no.[protected]

I had reported over phone and by mail that my card has been misused by some culprits. I requested you to block the card for further misuse. I received mail and sms stating that my card is blocked and the amount is reduced to zero. Regarding the disputed amount, i received a dispute form from your office, i had sent the same to you last month with my real outstanding due. I received acknowledgement for the payment, but still i am getting statement after statement that my card is overdue....
Complaint comments  Read comments Complaint category Credit Cards

Central Bank Of India — closure of atm at rajajipuram, lucknow

 verma1111 on Jan 6, 2018
Dear sir,
This is to inform you that most of the cliental of rajajipuram branch are senior citizen. The location of the branch is at first floor with very narrow staircase. Visiting branch is all of a tough job for the pensioners and senior citizens. Off site atm of fss was installed at a prominent place having good hits and giving much relief to pensioners and senior citizens. The same had been closed causing much trouble to cliental. Other atms of central bank of india in near proximity are about 6 km. The same might have been done under bank's policy rephrasing atms of fss. But before...
Complaint comments  Read comments [3]Complaint category Other

Central Bank Of India — transaction declined and account debit

 suparna5995 on Jan 3, 2018
To
The branch manager : central bank of india
Location: raghunathpur
Sub:- transaction decline and acount debit (Acount no[protected])
Dear sir/ madam,
With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debit.
Please find below the transaction details along with npci status also, transaction receipt attached with the letter. Kindly process the request and reverse the amount in my account against the same

Device code : dig1315102
Npci response code :
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — about pledging fixed deposit

 YOOSUFCO GENARAL TRADING PILATHARA on Jan 3, 2018
Today we went to central bank of india pilathara branch, for pledging fixed deposit for assistant secretary of cheruthazham grama panjayath. Then the branch manager was rejected to pledge. He was saying there is no option for pledging any other individuals.
As we have done more pledging from the same branch til december 2017.
I just want a clarification about this irregularity.

Yoosufco general trading
Pilathara, kannur, kerala
Email: yoosufco@gmail.com...
Complaint comments  Read comments [1]Complaint category Job & Career

Central Bank Of India — I am complaining about money is deducted from my account while adding to paytm wallet

 anupamgyan on Dec 29, 2017
Dear sir/madam, on dated 25/12/2017, while transferring money to paytm wallet an amount of rs 71 was debited from my account no [protected] (Account holder-anupam gayan) of branch barh (Patna), bihar. But money wasn't delivered to paytm wallet, also i didn't get any transaction id. Only i got debitted sms from bank. Please solve this problem. I shall be obliged to you...
Complaint comments  Read comments [1]Complaint category Credit Cards

Central Bank Of India — regarding of my subsidy interest

 gaurav673.gs on Dec 24, 2017
Sir,
It is to bring to your kind notice that i am a loanee of your bank of branch ghonda, maujpur delhi-110053, has taken education loan under the cent vidyarthi scheme for my graduation (B. Tech) of amount inr 2.80 lakhs with effect from oct, 2012.

According to the scheme from hrd ministry, for interest subsidy on technical and professional courses dated feb, 2014, the interest will be cancelled whose parental income is less than inr4.50 lakhs.

After declaration of this scheme, i have visited the branch so many times but, there is no positive response from...
Complaint comments  Read comments [2]Complaint category Banks

Central Bank Of India — i am complaining about money is deducted from my account while adding to paytm wallet

 polo7777 on Dec 24, 2017
Sir, myself prabal sen. I beg to state that 2000rs is deducted from my account while adding to paytm wallet from debit card because of incorrect debit card number on 16th november 2017 and payment failed but money is deducted from my account and i have lodge a complain on central bank of india and my complain number is 2211136 but there is no response from bank. The account is belongs to haranchandra sen and nanda rani sen. I have also lodge a complain in paytm customer forum but they also said that they didn't receive the money from bank, the bank is only responsible for your money deduction. Plz...
Complaint comments  Read comments [1]Complaint category Banks

Central Bank Of India — misuse of atm card for withdrawal

 prashant170993 on Dec 22, 2017
I got sms of a bank that my account has been debited with 6300 rs. Through atm card. But, my atm card was in my pocket and i was working in my office. I have checked my balance then i came to know that my account is really debited with 6300 rs. I have not used my atm card since 1 day before the incident took place. I got shocked after getting that sms. I have blocked my card immediately through customer care. I have complained this to the home branch as well as police station. I want my money back in any how condition....
Complaint comments  Read comments [1]Complaint category Banks

Central Bank Of India — complaint regarding deduction of rs. 938272/- in online transaction due to banks website.

 ravkant123 on Dec 20, 2017
To
Chairman & managing director
Central bank of india
Mumbai

Sub:- complaint regarding deduction of rs. 938272/- in online transaction due to banks website.
Ref.: our cc a/c no. [protected]

Dear sir

The online taxation payment was intended to be made to excise department through net banking on dt. 07.11.2017 of rs. 938272/-
Sir on proceeding for payment online the message on the cbi website was displayed “ exceeds online transaction limit” & no payment challan was generated, sir but my bank account was debited by...
Complaint comments  Read comments [1]Complaint category Banks

Central Bank Of India — non submission of information about death of pensioners.

 vinyas rani on Dec 19, 2017
That i gulshan kumar s/o late sh bindeshwar prashand. Late bindeshwar prasad had pension account in ur bank in ghonda branch delhi 53. I visit three or four times in your ghonda branch only to give intimation about death of my father but there is one reply that there is shortage of staff and no body who lookafter the file of pensioners. Due to this negligence my mother could not avail the benefit of dependent, she is bed ridden for last 6-7 years...
Complaint comments  Read comments [1]Complaint category Banks

Central Bank Of India — imps fund transfer not completed

 asiq_jmc on Dec 19, 2017
I have done the fund transfer using imps from central bank of india on 18-december-2017 and after final submit it shows request received. After that i am unable to see the status using imps fund transfer enquiry menu. The menu shows your request couldn't processed right now. I just want to know how long will it take to refund my money. There is no explanation in faqs for these kind of situations....
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — i am complaining about ppo document which has forgotten

 surajt94 on Dec 18, 2017
My name is raj kumari jha. I was a railway employee in adra division, pin code-723121 dist-purulia west bengol. I retired[protected] but my pension has not started due to absence of ppo document which has lost in bank (Central bank of india, rahua sangram, ifsc code-cbin0282639, dist-madhubani, bihar). Bank says i have not found your ppo document but i gave rejistry proof to bank then bank says i search your document but they could not find my ppo document. I (Raj kumari jha) opened my account (Account no-[protected]) in my native place rahua-sangram po+ps-madhepur pin code-847408. Dist-madhubani,...
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — irresponsible misbehaviour by bank manager

 Alkesh navlakhhe on Dec 13, 2017
This is to bring to your notice a encounter that i had with branch manager of
Central bank of india satellite branch ahmedabad. Mr. Rajesh gupta (As shared name by one of employee) as detailed below

My father is of 78 years and due to a major accident in past has been acknowledged 30%handicap by court doc. He is a central govt. Pensioner and a customer in specific satellite branch as his main pension depositing branch.

My father opted this specific branch as his pension branch as at that time (In 1999) it was very close to our residence and on ground floor....
Complaint comments  Read comments [2]Complaint category Banks

Central Bank Of India — amount debited from my amount please refund my mount

 sharma nabu on Dec 13, 2017
Dear sir/mam,

Sir mera name manish sharma hai my a/c no.[protected], mob no.[protected], [protected].
Sir maine 23/11/2017 ko gandhinagar jaipur to rudrapur city ke liye ticket book karwai thi but ticket nahi huaa or mere a/c se 23/11/2017 ko 3380 rs deduct ho gaye hai so please help me as soon as posible.
Maine cbi branch mai bhi complain dali hui hai complain no.-cbi#2220713
Or maine toll free no. Per baat kari thi wo complain close bata rahe hai...
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — the under staff byculla branch

 elabv19 on Dec 9, 2017
Our firm's elektronik lab account no. [protected] is with central bank of india since 1976. Recently for past two years the said branch is showing total indifferent attitude towards getting account balance, fd information etc. The excuse is that the bank is understaff,
Recently the brach manger has undergone surgery.
Last year without any information to us one bank grievance to garden reach ship builders & engineer (Grse) has been given to grse, resulting in large loss & also towards fd loss.
We are not getting the statement on our account & our fd which are with the bank.
Complaint comments  Read comments Complaint category Banks

Central Bank Of India — gst payment debit account but not credit to gst and not get reversal

 sathishdch on Dec 7, 2017
Cpin:[protected]date 21.11.2017 time 16:23:27 for gst payment time trasaction passwordenter then go to processing that time error page show after 1 day check the gstwebsite failed payment status and check my account still not revert back myaccount this amount. Discuss our branch staffyes technical problem so give letter we send to ho told so submit the letter that time request early to revertthis amount told that officer told sorry i don`t know about this matter ourserver very lazy and if you not satisfaction close the account told...
Complaint comments  Read comments [1]Complaint category Tax Services

Central Bank Of India — atm money refund.

 JAINESH RATHOD on Dec 5, 2017
Hi these is jainesh rathod. On saturday 2nd dec 2017, i did 2 transactions of 2500 & 2000 from the andhra atm in tirmala, tirupathi, andhra pradesh but didn't received any amount since the transaction was timed out.

But after 5 mins of both the tries i received 2 messages saying that inr 2500 & inr 2000 has been deducted from my account.

So, how & when will my money be refunded back to me....
Complaint comments  Read comments Complaint category Banks

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