[Resolved] Central Bank Of India — Excess locker rent debited

[Resolved] Central Bank Of India — Excess locker rent debited

S Satarupa Sengupta from Kolkata, West Bengal Jul 30, 2022 Jul 30, 2022 This thread was updated on Jul 30, 2022

I am a staff of Central Bank of India, having locker account with Santoshpur Branch, Kolkata (B/O:3991), the branch has opened my locker in general public mode instead of staff mode on 24.11.2021 for which locker rent of Rs.2714/- was debited instead of Rs.575/-+GST. I followed up with the branch several times by mail and over telephone but the excess amount is not refunded to me since it is 1 month passed. My Regional office has mailed to CMCSCO on 25.7.22 with their recommendation for the refund but still the matter is in dark. It is very disappointing that if a staff is getting this much of harrasment to get back her hard earned money back, then what will be the case of a general public!! It is not only defaming the bank's image but also breaking the trust worthiness of a staff and also of general public. I am writing this complaint with the full hope that my matter will be solve by my beloved Institution and it will not make its employee to suffer. My locker account no: [protected]. Regards, Satarupa Sengupta Mail id: satarupa.[protected]@gmail.com Was this information helpful? No (1) Yes (2)
Jul 30, 2022 Complaint marked as Resolved Nothing has been done till date Central Bank Of India customer support has been notified about the posted complaint. Jul 30, 2022 Updated by Satarupa Sengupta I am a staff of Central Bank of India, having locker account with Santoshpur Branch, Kolkata (B/O:3991), the branch has opened my locker in general public mode instead of staff mode on 24.11.2021 for which locker rent of Rs.2714/- was debited instead of Rs.575/-+GST. I followed up with the branch several times by mail and over telephone but the excess amount is not refunded to me since it is 1 month passed. My Regional office has mailed to CMCSCO on 25.7.22 with their recommendation for the refund but still the matter is in dark. It is very disappointing that if a staff is getting this much of harrasment to get back her hard earned money back, then what will be the case of a general public!! It is not only defaming the bank's image but also breaking the trust worthiness of a staff and also of general public. I am writing this complaint with the full hope that my matter will be solve by my beloved Institution and it will not make its employee to suffer. My locker account no: [protected]. Regards, Satarupa Sengupta Mail id: satarupa.[protected]@gmail.com
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