Central Bank Of India — cibil score not updated after closing account

Dear sir,
I was holding two loan accounts with central bank. One term loan and one cash credit account. I had closed both the accounts in the month of june and still now they have not updated in cibil which is affecting my cibil score. Despite calling the customer care and requesting no action has been taken still. For reference i am attaching the loan closure letter provided by the bank.
Request you to kindly look into the matter

Thanking you
Sharath
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Central Bank Of India customer support has been notified about the posted complaint.
Jan 13, 2020
Updated by sharath sasidharan
Cibil is not updated still. The loans are showing in open status and is affecting my credit score.
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I took an education loan at your Central Bank of India Shindakheda branch. As my financial condition was not correct, I was pending by the bank EMI, when the bank informed the CIBIL beuro. Then I regularized the account in February 2020. After that, I repaid the entire outstanding loan on July 2020 and my loan was closed by the bank, but my CIBIL record was not corrected by the applicant, for this I spoke to the CIBIL bureau saying they gave us your account information Should be known No information has been provided by the bank. We have dispute rise your account, but we are not getting any response from the bank, your loan data is not being provided to us by the bank, hence the bank is pending. And when I contact the bank and ask, they tell me that we do not give any information to CIBIL, CIBIL itself handles online data. My loan account number [protected]

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