| Address: | collegestreet market. central bank, Kolkata, West Bengal, 700059 |
Dear concern,
Please be informed i have a home loan account in kolkata central bank at college street branch. My home loan account number is - [protected]
Every 5 months i put a huge amount into my savings account ([protected]) so that home loan amount should get deducted from my savings account.
Its very unfortunate even after making advance payment each month i am getting overdue amount response from the call center & even though i can check the same on my mobile app yes there is an over-due amount.
Why overdue amount is there??
Not only that during my home loan no one from the cenral bank has informed me about the subsidy of 2.60lakhs.
This is not at all expected from a national bank like central bank.
Request you to kindly help with the resolution first is overdue amount & second on subsidy.
Regards
Priyanka mitra
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