Central Bank Of India — Mobile number link constraint | |
I wanted to open a savings account of my aunty in Central Bank of India. My aunty is over 75 years old and does not know how to handle mobile phone. I already have my account with central bank and my mobile is linked therein. While mobile is a personal device, my aunty does not have any mobile. So I gave a statement that she will use my mobile as a common device. However they refused to open the account stating that one account one mobile. While this in principle is ok, there should be some consideration for very senior citizens who are not that mobile phone friendly. Hope central bank relaxes this constraint. For now we have opened an account in another bank where they allowed us to use my mobile as communication number for my aunty's account Was this information helpful? | |
Central Bank Of India customer support has been notified about the posted complaint. | |
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