Central Bank Of India — Money doesn't credit my cbi account

Address:

Wadidarwaja A/p Shendurni Tal-Jamner Dist Jalgaon Maharashtra 424204

Dear sir/mam one of my refund amount 16499 and 199which send to my account on 12th july 2020 from amzon.in they send to my account they also provide refund reference no.74332740195019428472336
And
74332740195019425941614
I have waiting almost 7day but the amount didn't reflect in my account.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date-22nd july 2020
Dispute amount -16499 and 199
Refund reference no.74332740195019428472336
74332740195019425941614
Account no. [protected]
Branch. Shendurni
Ifsc_cbin0284898
Phone no.[protected]