Central Bank Of India — not providing check detail

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Im raghvendra singh from noida, i have booked a flat in upavp lucknow. The payment deposited to central bank of india hazratganj lucknow branch through all india branches.
I have submitted the check date 30/09/2015 at noida naya gaon branch. I have filled a slip for referance for me but the clerk said we have vending machine drop it & get a copy. I submitted but the date & time was wrong i told them but they said dont worry i[censored] have any problem so contact.
Now the upavp framing penalty of late payment so i want check inward detail from that branch but they rejected.
Plz help or i need to file rti for this.