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Central Bank Of India — Not receiving otp from the bank

Address:New Delhi
Website:www.centralbank.net.in

I am trying to get my CIF number online for so many days now. I go to the official website of bank and submit my account number. It says that I'll receive an otp message on my registered mobile number after that. I didn't receive any message of the OTP. I tried several times. I do get other messages from the bank regularly, which explains that the number is correct. Just the OTP to generate the CIF isn't working for me.
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