Central Bank Of India — Paise nahi aaye

Dear sir/mam,
One of my refund amount 149 and 250 rs which send to my account on 26th may 2020 from Amzon.in they send it to my account they also provide

Refund Reference

# AFNT191O0000KACUT673
and i have waiting almost 1 month but the amount didn't reflect in my account. I contacted the customer service representative but she talked with me very rudely and said that you have to wait for 90 days. During this lockdown period, going to the bank branch is not safe.
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