Central Bank Of India — pos transaction failed twice but not refunded

Address:	Madurai, Tamil Nadu
Website:	Centralbankofindia.co.in

Filed a online compliant with compliant no : c/13032018/63387
Regarding failed twice pos transaction for a rupees of 529 on 26/02/2018. And still now i have not received the refund regarding the same and i also filed a written compliant on my branch dated 14/02/2018, but still now i have not received proper explanation from branch side for still now not crediting my refund.

My account no: [protected]
Pos transaction date : 26/02/2018
Amount : rs.529
Branch: ellis nagar
Ifsc : cbin0282361
Problem: transaction failed twice and third time only successfully debited.

Kindly credit my refund amount with the fine. It's been more than 45 days kindly solve the issue faster.

With regards
R sreevaramangai
Phone : [protected]