Central Bank Of India — ppf is actually not multi city operations

Address:

Mumbai City, Maharashtra

I shifted from mumbai to pune and i have my ppf account in central bank branch in mumbai. I asked if i shall be able to operate my account from pune.
I was positively told that yes it's possible.

I needed a statement and went to nearest central bank in pune and was surprised to realize that ppf account does not have multi city transactions possible.

I checked at many branches on central bank including kothrud, deccan in pune etc but nowhere i could transact on my ppf account.

In order to transact i need to go to mumbai all the way.
Anyone wanting to open ppf account with central bank please keep this constraint in mind.