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Central Bank Of India — Refund from amazon for my slippers

Address:Hyderabad

I've ordered a product on Amazon and returned the item and filed for a refund. And my refund was initiated by Amazon on 19th of january and the refund must be done up to 24th january but still I didn't get the refund. So i called up to the amazon's customer service and they provided transaction number RRN[protected]. Then I visited the bank but they are denying that they didn't get any refund from amazon
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i am facing the same problem

have u got the amount?
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