| Address: | Hooghly, West Bengal, 712136 | | Website: | store.steampowered.com |
When we had checked our records, we have processed your refund request on our end. However, as johnny stated, the refund was approved before the money was sent to steam by your bank - meaning this transaction was cancelled.
Your bank is holding the funds. They can release the funds when they are certain that the transaction was cancelled. Please give your bank the following text. It has information about the cancelled transactions.
To whom it may concern,
The following payments were authorized on august 9th, 2018 but was cancelled by the merchant before settlement. However, this charge for both ₹ 125 and ₹ 999 is still showing on sayam bhar’s statement. This transaction has been cancelled and will never be settled by the merchant.
Steam games is requesting the authorization hold to be removed so that your customer may have access to their funds.
Transaction id:[protected] and[protected]
Merchant: steam
Cardholder’s first and last name: sayam bhar
Credit card type, last four: 1565
Amount / authorization date
₹ 125 and ₹ 999 / august 9th, 2018 Was this information helpful? | 
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