Central Bank Of India — wrong customer details on passbook

sbhawika08

Address:

882 883, Kedar Building, Subzi Mandi, Delhi-07, 110007

The surname of my father on passbook is incorrectly mentioned as sharam instead of sharma. He is senior citizen and when he politely asked manager to help into this matter, the manager of central bank, subzi mandi, delhi-110007 having ifsc code cbin0280295 behaved inappropriately with him and started to shout which is not acceptable at all. The manager has been appointed recently and is not co-operative with customers even with senior citizens.

Kindly do the needful.

Thank you

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Central Bank Of India customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by sbhawika08 I also would like to add here that my father is physically challenged and if the Manager of Central Bank of India, Branch Subzi Mandi, Delhi-7, can do rude behave with him then, what does he do with other ones. This is so shameful that being a manager of Central Bank you are unable to show courtesy and etiquette to Senior citizens.