Central Railway — Second class passenger travelling in First class coach in peak hours

Address:

Thane, Maharashtra

It been observed that Second class passenger board the first class coach intentionally specially from Diva, Mumbra, & Kalwa passengers. Some time challenging to this customer turns to awkward situations and gets worsen to genuine First class passengers.Some time the scenario is worse while challenging, as it turn to abusive and physical violence. I request authority to assign a TTE specially in platforms to check the passengers while departure from trains..As situations are getting worsen specially from 8 to 11 am timing..