CESC (Calcutta Electric Supply Corporation) — Applied For Ext. of Load - Job Pending (Ref. No. 16/13165/14)

Address:

Kolkata, West Bengal

Sir, I am writing to inform you about the poor service which is being provided by your executives and engineers. I applied for Ext. Of Load on 14/01/15 and paid for the same on 13/04/2015.On 15/04/2015 your executive came for job execution and said "There isn't enough space for a new meter in the "Meter Box" and I will arrange a new larger Meter Box within 3-4 days. I waited for some days and on 27/4/2015 I visited North Suburban Branch office for the Job Execution and met your Section Engineer and asked for the same. Again, On 18/05/15 I visited your District Engineer who was busy talking over the phone. I waited for half an hour and very kind of him at last he listened me and wrote some notes over the PC and said " I will look into the matter." No One seemed committed towards the work out there. I am very sorry to admit that it is the worst service I have received till date. I am fed up and hope that you will look into the matter and do the needful for the purpose.I am hereby enclosing the softcopy of all the visits. I look forward to hear from you shortly.