[Resolved]  CESC (Calcutta Electric Supply Corporation) — Excessive Bill Amount

Address:Kolkata, West Bengal

My Consumer No. is [protected] and Customer Id. [protected]. The bill for the month June, 2014 (no. [protected]) showing total unit consumption of 1449 and bill amount payable Rs. 11230/= under the referred meter. This is excessively high and can not happen. In fact, consumption during the same period was 19 units only during the last year. Moreover, nowhere since installation, such huge amount has been consumed under the referred meter. Kindly look into the matter and revert ([protected]@electrosteel.com / [protected]@yahoo.com) / [protected]. Your early actions on the matter is solicited. Thanks & regards Chittaranjan Kapuria
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Aug 14, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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I, Prabir Kumar Munshi, having Consumer no [protected], regret to inform you that I have received Bill for the month June 2014 showing bill amount Rs 3970/- which I think it as a huge amount because I generally pay bill for every month. But this time I received bill for gap of three months causing huge amount for no reason. Incidentally for the first time I paid bill through e- payment by using my Debit card. Since then I did not receive any bill month wise. I noticed that my bill was not prepared and each time it was said that bill would be sent in the next month and ultimately bill was prepared for last three months for which I am not responsible. Hence huge amount of bill was sent to me for consumption of 631 units. If the bill for each month would have been prepared, the units would be much lower and bil for each month would be much lesser. But for unknown reason bill was prepared for three consecutive months.

I will face lot of trouble to pay such a huge amount of bill . So you are requested to Kindly consider my case to pay lesser amount and hence forth the bill should be sent in each month separately and not in three consecutive months at a time.
CESC LIMITED IS DOING CHEATING WITH THE CUSTOMER BY CHARGING EXCESSIVE BILL AMOUNT.

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