CESC (Calcutta Electric Supply Corporation) — Fluctuation of power in the evening session at my residence

Address:

Howrah, West Bengal

LOW VOLTAGE Consumer No [protected] Dear Sir, We would like to your kind attention that now we are receiving supply voltage very poor and we are facing various problems for such low voltage . .Earlier we have lodged complaint in this regard for many a times over telephone. The technicians attended my complaints of course but without any fruitful result so far. Still it is very poor . Today I had made another complaint ( Complaint No.[protected] dt. 15-06-15; at 20.43 hrs.) about the similar problems but as a matter of surprise I was informed by your technical over the phone " The probs are because of low power supply following a considerable of consumption of power using a lot of AC Machines in this locality, hence they have nothing to do with this complaint. I was advised to contact the D.E.(Ex.) with this complaint.My question is that I had gone through all the formalities to acquire additional load of power for AC usage", I turned totally shocked with this resolution!!! Please tell me sir why on earth shall I convey my complaints to D.E.(Ex.) for remedy??? Had there been any irregularity in power supply in this locality that should be conveyed by those technicians themselves to D.E.(Ex.) as their inspection report. I think this is quite an injustice to a consumer of CESC. I have all the faith in your wisdom and ability to pass right judgement and hence I report the matter online to you desk for kind consideration and favourable gesture in this respect. Hope everything will be sorted out amicably in short span of time. Thanking You, Yours truly...