[Resolved]  CESC (Calcutta Electric Supply Corporation) — Voltage fluctuation & random power off during evening to whole night everyday for last most than two months.

Address:Kolkata, West Bengal

Myself Jagabandhu Parui, S/o Mrs Jagaddhatri Samanta (Parui) Consumerno-[protected], Merer no 3161615 facing last more than two months above mentioned problem.(1) I made several comp lane through their toll free customer care number, (during last more than 2 months frequently), (2)CESC official web page on Redressal of compliant section, (3) emailed on 24th April 2014 to their Southern Regional Manager Commercial, (4)16th May 2014 i made complain to National Consumer forum, Docket Number 512046 & as per their Advice (5) on 19th May 2014 I physically/personally Visit their Southern Head office Mandeville Garden & met their District Engineer Mr Sumatra Ghosh & submit my application.But nothing has been done except a letter of fake assurance from grievance officer & fake explanation when their technical team visiting my house & they visit my home 7 times & every time they are providing me different different cause.
last night around 2 AM some official visit my apartment & unofficially advice me either i need to meet Mr Sanjiv Goenka, Vice-Chairman of RPG Enterprises or made mass petition from my local area & submit to District Engineer Office then only my problem could be solved.
Please take necessary action to settle the issue.
Thanking you.
J.Parui
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Aug 13, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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Still i am facing same problem & no improvement :( its really shame & horrible & no one taking initiative about this problem.. its our " Mera bharat mahan"
today again i am getting same problem..i made complain through CESC official website & my Docket number is [protected], then their customer care executive told me he going to forward this message to their technical team, then i got call from their technical team([protected]) some must be there respective in charge asking my near electric lamp post number, unfortunately i really dont know the number & he force me to go outside & letting him know lamppost number otherwise he cant help me anyhow, & he told me i dont know the lamp post number that's why he can send technician team tomorrow morning. even i told him my near land mark & he specially need lamp post number.(even i know if he send any technician they wont help me, as i am facing same problem since May 2014 & sure our locality too). & i am staying in apartment & this night its wont possible for me find out my nearest lamp post number. here attached my document.

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
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    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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