CESC Ltd — excessive bill against bill no. [protected]/ 06194 dated 08.07.2019

Address:

ANDAL ROAD, HANSPAL,BHUBANESWAR, 751010

Sub:- complain against bill no. [protected]/06194, dated - 08/07/19 (Customer id:- [protected])– matter regarding.
Please refer to the above.
That i, chitta ranjan samal, of aayakar abasan, type - iv, flat-b35, 110, shanti pally, kolkata - 700 107, is your customer since 2004, bearing consumer no. [protected]. I used pay my electricity bills regularly in time. But, i was astonished to see the bill of the month of june, 2019 wherein a bill of a net amount of rs. 5170/- is found to be raised. Total units against which the bill was raised is shown at 581 units. Similarly, you have also raised excessive bill in the month of may, 2019 for which i have already raised complain in your office vide letter dated 25, o6.2019. There is every reason to suspect the bill so raised in both the months because i have already been shifted to bhubaneswar but i have not yet surrendered my quarter at kolkata and going to kolkata for a week or so. During the billing period for the month of june, 2019, i. E. 03.06.19 to 04.07.2019, approximate use of electricity is as follows:-
04.06.2019 – one fan for 3 pm to 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
05.06.2019 – one fan for 6 am to 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
06.06.2019 – one fan for 6 a. M. To 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
07.06.2019 – one fan for 6 a. M. To 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
08.06.2019 – one fan for 6 a. M. To 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1, 5 ton a. C. From 11 p. M. To 6 a. M.
09.06.2019 – one fan for 6 a. M to 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
10.06.2019 – one fan for 6 a. M to 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
11.06.2019 – one fan for 6 a. M to 6 a. M, next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. From 11 p. M. To 6 a. M.
12.06.2019 – one fan for 6 a. M to 8 a. M, next day,
A fridge was operative from 6 p. M. Of 4th june, 2019 to 12th june 8 a. M.
Again i came to kolkata on 24.06.2019 at 7.30 p. M and stayed there till 28.06.2019 and the usage of electricity is as follows:-
24.06.2019 -– one fan for 7.30 p. M. To 6 a. M, next day, one tube light from 7.30 p. M. To 11 p. M., a 1.5 ton a. C. For 5 hours.
25.06.2019 -– one fan form 6.00 a. M. To 10 a. M, & 6 p. M. To 6 a. M. Next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. For 30 mins..
26.06.2019 -– one fan form 6.00 a. M. To 11 a. M, & 5.30 p. M. To 6 a. M. Next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. For 30 mins..
27.06.2019 -– one fan form 6.00 a. M. To 1 2.30 p. M, & 5.30 p. M. To 6 a. M. Next day, one tube light from 6 p. M. To 11 p. M., a 1.5 ton a. C. For 30 mins..
28.06.2019 -– one fan form 6.00 a. M. To 12 p. M, & 5.30 p. M. To 10 p. M., one tube light from 6 p. M. To 10 p. M., as i had left for bhubaneswar at 10 p. M.
One fridge was operative from 8 a. M. Of 25.06.2019 to 8 p. M. Of 28.06.2019.
All other days, no electric appliances was used as there was no body in the flat. It is really astonishing that the usage of electric appliances as discussed above has resulted in such a huge meter reading of 581 units. It is quite unacceptable and it appears that you have been engaged with unethical and immoral practice to earn and more, thereby cheating customers like me.
Therefore, it is requested to look into the matter and i think & believe that there is mistake in meter reading by your meter-man or the meter installed at my quarter is not working properly which need be replaced immediately. Might be you have raised bills on average consumption basis without making proper meter reading and you have been indulged in immoral business practice to earn more.in this connection, this is to inform you that i have already filed a complain before you against my bill for the month of may, 2019. But, you have not resolved my grievance for the month of may, 2019 and again you have raised a bogus bill for the month of june, 2019. I am not paying the bill amount for the month of june, 2019 because on proper verification, you will find that amount paid against may, 2019 bill will be sufficient to adjust the bill of both the months.

Jajpur road
Dated:- 18th july 2019 yours’ faithfully

(Chitta ranjan samal)
Consumer no. [protected]