Chapterone Bookstores — Delivery failure

Address:K38 Third Floor, Malviya Nagar, New Delhi 110017 India
Website:chapteronebookstores.com

I purchased the title 'The Song of Achilles - Anniversary Edition' on November 8 2021. It is almost February 2022 and I still have not received my book. My order number is #[protected]. I have tried complaining around 6 times but their customer support is absolutely useless and they have a standard automated response. They said that they are waiting for the publishers and that it’s up-to them. Why didn’t they mention this on the website? They also said they can’t give me a refund. So I haven’t received my book and I also lost 734 rupees. There is no actual way to contact this bookstore as they have no telephone number. This is the worst bookstore or online business for that matter. I hope this issue will be resolved ASAP.
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I have faced a similar issue and I know there are others who have too. If you have any way to prevent others from being cheated by this company and recover our money, please share with me. I will do so too.

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    K38 Third Floor, Malviya Nagar, New Delhi 110017 India
    India
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