Chapterone Bookstores Complaints & Reviews
Website: | www.chapteronebookstores.com |
I bought books worth rs 974 from this website/app on 18th Mar, 2022 and it was under the category of 'procurement which they said will take 8-10 weeks. I waited for over a year as they said it'll come but it never came. They refused to provide a refund and said I can swap the order for a 'ready to ship' order that'll take 2-3 weeks at most. I paid rs 597 extra on 24th Feb, 2023 for this swapped order but it's been more than one month and...
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Website: | www.instagram.com/chapteronebookstores/?hl=en |
I had ordered a book "Gone Girl" on[protected]. It has been 4 months now(today is[protected] and yet it hasn't been delivered. The order was placed on[protected] at 118:04:36. It was a prepaid order and i have already paid 249 rupees to them. I have tried to reach out to them multiple times with no answer. I need the book or the money back at the earliest....
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Website: | chapteronebookstores.com |
I placed a prepaid order for Rs. 950 on September 6, 2021. It was a gift and since the occasion had passed, I requested for cancellation after 2 months. I dropped various emails and messages on Instagram and yet the team did not reply to a single one. I have neither received the book nor have I received a full refund. This company mentally harasses their customers and cheats them....
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Address: | K38 Third Floor, Malviya Nagar, New Delhi 110017 India |
Website: | chapteronebookstores.com |
I purchased the title 'The Song of Achilles - Anniversary Edition' on November 8 2021. It is almost February 2022 and I still have not received my book. My order number is #[protected]. I have tried complaining around 6 times but their customer support is absolutely useless and they have a standard automated response. They said that they are waiting for the publishers and that it’s up-to them. Why didn’t they mention this on the website?...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Refund Not Processed
I ordered 2 Books From ChapterOne Bookstores In The First Week Of November 2020 But They Delivered Only One Of Them (Cost= 499/-). When I Asked Them About The Second Book (Cost= 620/-), They Told Me It Would Take 2-3 Weeks To Reach Me. After 3 Weeks, I.E., In December, I Again Contacted Them When I Didn't Receive The Book And They Told Me That It Was Out Of Stock (Well, Then Why Didn't They Mention It On Their Site? Why Did They Even Place...
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Chapterone Bookstores Recent Comments
- Refund Not Processed
I ordered 2 Books From ChapterOne Bookstores...1 - Delivery failure
I purchased the title 'The Song of Achilles...1 - Unethical behaviour
I placed a prepaid order for Rs. 950 on September...1