Charnock Hospital, Kolkata — Misconduct of Medical treatment

Address:

BMC 195, Biswa Bangla Sarani, Tegharia, Newtown, Kolkata, West Bengal 700157

Charnock Hospital (Kolkata) is an account of the horror and misery that my family and my brother had endured. My brother was down with mild covid symptoms and under the fear of making it worse, we decided to admit him in Charnock hospital. His initial chest scan was clean and no worrying signs were discovered. He was put in the general ward and we hoped for his speedy recovery. This is where things started going downhill. 2 days after the admission, his blood oxygen level started dipping and the doctors decided to put him in ICU with moderate oxygen supply. They carried out no further tests of his viral load or chest scan to determine the severity and take appropriate action which at that time would have been to put him on high flow oxygen supply. They waited for a few days for his condition to deteriorate even further, and when they realized that things were getting out of control, they put him on high flow nasal supply. He immediately started feeling much better. While this whole saga unfolded in the ICU, they started to withhold information from the family members to hide their own mistakes, incompetence and inefficiency. We kept asking them for the clinical reports to consult other doctors but they kept denying our requests. All this while my brother was completely alone in isolation and no one could reach him. You would think that a hospital which claims to be a world-class superspeciality hospital can buy 10 mobile phones with front-facing cameras to let the patients speak with their loved ones. But no, all we could get was 4-5 minutes of call every other day. Can you imagine the depression that a covid patient would develop if she/he is not allowed to speak to anyone?
As his condition deteriorated even further, they said that they have requested Tocilizumab for my brother and they will administer it within 24 hours as directed by the West Bengal health ministry. They said that they had been looking for this drug for 8 days, but I do not believe that they were, otherwise they would have told my dad who was seeing the doctor every single day. After 24 hours, they said they could not get Tocilizumab and gave him an alternative called Bevacizumab. This medicine is known to induce minor heart attacks as I confirmed later from a senior doctor from Massachusetts General Hospital. My brother finally caved in and suffered two strokes (one after the other) and died in isolation.
My brother was in his mid-30s with no underlying illness. We and some senior doctors from other hospitals in Kolkata suspect that Charnock allowed his situation to get worse and tried to intervene at the absolute wrong moments. They also believe that this hospital is nothing but a money minting machine with no regard for the patients. If you have political connections or personally know the hospital upper management, then your story might be different. For a general public like us, we are part of the covid sacrifice to save a few rich folks at the top. I would not be surprised if we discover that they had Tocilizumab for my brother but chose to give it to someone they know or with influence.
I hope no one has to go through this painful ordeal which my family has witnessed over the last couple of weeks. Survival is not these "super-speciality" hospitals but the care of one-another.
Now I am just requesting that you should take some strict action against Hospital and these Medical Staff