Cheapticket.in / Airtickets India — refusal and delay in refund of flight tickets on cancellation by them

Address:

Mumbai City, Maharashtra

Dear All,

This is to bring to your notice that this particular company is selling fake airline tickets of Jet Airways at a cheaper rate just to earn their commission and cut from the Airline but when asking for refund as the cancellation has been done by the airline itself, this particular travel agent is not taking any responsibility and not co-coordinating with Jet Airways instead has stated the refund shall be done by the airline as per their own sweet time and they cant do anything about the same.

Their customer service desk is not picking up the call from the past two days and not responding to any calls. It is an irresponsible behavior from their end.

Earlier, they said the refund shall happen in 5-7 working days but now they are claiming it shall take 25-30 working days, they have spoilt our vacation. As they have not refunded our money till date we are unable to book our trip further, we are getting all the tickets either on higher rate or no tickets.

This is a problem between the Travel Agent and Jet Airways then why should we as customer should suffer. Firstly, if there was an ongoing issue with the flight they should have not been selling the ticket online, they are selling fake tickets of Jet Airways just to earn more visitors on their portal and more traffic by selling cheap tickets as their company name suggest.

Request all the consumers reading this issue, PLEASE DO NOT BOOK YOUR TICKETS ON CHEAPTICKET.IN, its a fraudulent company.

These travel agents are only selling cheap tickets giving confirmation and then cancelling it earning profit out of the same.