Who ever needs to go for Chennai P&M, kolathur, read this review and think 1000 times.
The reason i gave 0.5 star is because i cannot select 0.
The worst company i have ever seen. If you want to pay additional cost than your agreement and receive damanged packages you can go with them.
I wanted to shift my house (Household items of 2BHK) from chennai to Kollengode (palakkad dist, ) on 18th May 2021. i have given my delivery address and time for unloading while booking itself.
1. Dismatling & Packing: Very worst handling of your things while dismantling. i gaurantee you wont receive your property without damage.
2. Transpotation: The most hectic part. Not using their own vehicle, giving our packages to under rated trasport contractors, carrying additional loads on extra space available in vehicle and delivering them on the way. and finally demanding us for additional cost for extra night stay. Also note: chances of your parcel unknowingly deliver in another city is very high.
3. Issue happend to me: I was following the driver constantly where ever he reaches. After reaching Coimbatore he told he will deliver the package in Palakkad city only and thats what he was instructed. But i want my things to be delivered to Kollengode (22Kms from Palakkad city). My address was cleary given while booking and also signed by CPM team in DC copy. Also the driver was delay and reached late eve. On receipt of materials these transport crap people demanded me for additional cost of Rs. 5000 (for additional KM and extra night stay). The way they asked this extra money is by holding my unloading half the way in middle of the road. So is this the way you treat your customers??. Or is this the strategy you follow to get extra money from people??
4. Beautiful customer care: You can talk to them only during pre- sales.. Once your pickup is done.. You can call them more than 100 times.. They will never pick up your call.. The driver is holding my unloading in middle of the road, at the same time chennai P&M is not responding to my 100 calls.. Better have secondry number which they donot know, so that they will pick calls from that number.
5. Final result: At the end, after all fights with driver and Chennai P&M team, i was forced to pay Rs. 2000 in addition. Also so many damaged deliveries and still no response from them till now.
Special mention: Owner of Transport in call with me and driver :"kaas kudukkama oru saaman vandila irunthu erakatha da"
Good team work folks; best of luck to all the future customers.
For detailed review you can contact me: [protected]
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