Chennai Packers & Movers — Worst customer service on delivering household items

Vetri7

from Powai, Maharashtra

Dec 21, 2020

Address: 1/127 J, SPK NAGAR, KALAMPALAYAM, PONGUPALAYAM POST

Website: www.chennaipackersmovers.com

We have planned to shift my home appliances from Chennai to tiruppur. Then we reached Chennai Packers and movers for this and they have quoted 14000 price. We accepted the quote and proceeded further. But finally the goods are delivered as wet and damaged. We had a conversation with their manager and requested them to repair all damaged items. But they responded back as they will provide only 1000 rupees due to the items are not wrapped by their side. It is totally frustrating us on their response like this. We have no idea on this response from them. so we decided to file the consumer compliant against them.

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Comments

Vetri7

from Powai, Maharashtra

Jan 5, 2021

Jancy from the CPM support service called me now and forcefully ordered me to remove the complaint from this Forum. She behaved rudely with her words. She told that, I received 1000 as repair charges from CPM. But i doesn't accept and won't receive any money from them.

This is emotionally hurting me from their rude behavior. Any higher authority person please help me to resolve this issue.