[Resolved] Chis — cancellation of membership

Sandeep-sindhu

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Now that we have the chis id and login details, we are not able to use the membership and book our vacations.

We have emailed on customer care also but no reply in 2 days.

What is the point of having membership, when we cannot use it.

We have asked for so many times to cancel this membership as its very new and we have not avail any of their so called deals.

Please help us to get our money (Inr 1.4 lacs) and cancel this chis membership as soon as possible.

Thank you

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Dec 28, 2018

Complaint marked as Resolved

As per the managers of CHIS, membership is not Refundable. So we thought of giving another chance to them for planning our vacations and make them to their words as committed during selling the membership

Country Holidays Inn & Suites customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Country Holidays Inn & Suites Customer Care's response We advise and request you to please write to us at https://www.facebook.com/countryholidaysinnsuites and message us through SEND MESSAGE tab on our facebook page.