[Resolved]  Chis — country holidays inn, & suites, fraud illicit and unlawful practices refusing refund and forcing membership against our will

Membership id: chisdl776386

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with country inn.

The sweetness and gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement forcefully to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later. They promise you that you can anytime cancel this membership.

Here is the description of the incident that i have gone through with “country holidays inn & suites pvt. Ltd, taj city gurgaon

After so many calls of chis (Country holidays inn & suites), i agreed to attend their session. I visited them at hotel taj city gurgaon (On jan 26th 2019) along with my female friend. I told sales women, bhumika, we are just friends as your sales person stated it is strictly for married however you just lied to tke the free coupons and i was asked to tell you lie but i am telling you upfront that we are not couple. Then she said please don't inform my manager that you guys are not couple. I told him also i am bachelor, he said no worries you just need to do anything and i will put the name of the random person as your spouse. This is illegal, they ruined our character and reputation. Also they told me they have 10 years membership only though they have 5 years membership as well. We said not interested.

Then they said for free coupons we need to charge rs 1 for both cards. We said ok. Then they charge 1.80 lakhs from both cards. They forced us to sign papers to create a membership id so that we can return your money. After having huge discussions and they agreed to return money however deducting 4500 banks charges and also take 45 days.

I told them i used my credit card and if this is the reason i wont able to pay back to bank. They humilate me and my friend and threanted me. Now they kept money and not returning us.

Please help us