[Resolved]  Chis — Not providing 5 star rated property as promised

Address:	Gurgaon, Haryana
Website:	www.countryholidaysinnsuites.com

CHIS customer experience is very pathetic.
Whenever we have to go on holidays I start chasing them 30 days back for first two weeks they don’t respond, then they give some hotels which are available online at just 2-3000/night and have a very poor reviews.
They hardly pick up their customer care phone numbers and hardly reply to the emails.
Every time we have to burn our heart and souls to book holidays and some how if we manage to get the stay the experience of property is very bad.
It seems we are left with two option either dime a suit to get refund or refuse our standard of holiday experience and keep begging the highly unprofessional & unethical employees of CHIS every year…
Taking their membership was the worst decision in holiday’s spending so far..
Can someone show us the way to get out of this painful situation??