Chocolate Mantra — non receipt of product - purchased online

Address:Vadodara, Gujarat

I had ordered a product of gift items from chocolatemantra.com on 11th feb, 2015 and paid through my debit card. I got a confirmation email and sms. On 13th feb, I got an mail from them that parcel has been shipped. but it did not reach till so many days. I kept on mailing them but i did not get satisfactory reply. Details are as under : order no. Choco#4553 Tracking no.: A991B1532143 customer service team : [protected]@chocolatemantra.com web: www.ChocolateMantra.com I have informed them to refund the amount back to account, but it has been around 50 days and i have received no refund till date. the order is still not received.
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    Vadodara
    Gujarat
    India
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