| Address: Chennai, Tamil Nadu |
Hello Sir,
I recently discovered that there are some pending charges against my 2 wheeler Loan (Loan No:- 158118).
I have finished paying all the EMI's regularly, along with the bank's percentage every month against this Loan by the year 2009 itself.
I has been asked to subscribe via ECS to begin the loan payment, and was informed that I can shift to any mode of payment further on. Based on this from the year[protected], I had been paying the amount to the collection agents from this bank.
They assured me that I has no further outstanding payments towards the bank, and that the bank will send forth my hypothecation cancellation letter immediately by the year 2009.
After receiving no communication regarding this, I approached the bank head office in Parrys Corner and asked them information regarding this.
I was shocked when the Bank casually informed that I still have a out payment of 12,000 still from cheque bounce charges and only after clearing this, will I be able to cancel my Hypothecation with the bank. After repeatedly requesting the employee of the bank, he informed that I would still have to pay Rs. 8000 after wavier.
Where as I was not informed about such happenings, If the bank or its collection agents would have informed me about such charges, I could have solved this problem earlier itself.
But, the bank and its collection agents have
not passed on the correct information about this activity, and have been dormant from[protected], after which, I had to personally visit the bank for such information.
I am unable to pay the bank with these extra charges, and am finding myself bullied with a question as 'You should have been aware of all this'. Being a student I am busy with my course work, and I found no time to look into this subject earlier, and did not expect such a outrageous charge amount after all these years, as the EMI's were collected smoothly and on time.
I Kindly request you take a look at this at the earliest and bring forth a solution for all the parties involved.
Bank details:- Cholomandlam DBS Finance Ltd.
Address :- No;- 2 NSC Bose Rd.
Employee contacted :- E. Kannan.
Loan No:- 158118
Aug 13, 2020
Complaint marked as Resolved
Date of joinig- 3August 2012 at Reasining-July2013. My PF account no. please my Gmail Id to Send. my mail Id.. (vikram.[protected]@gmail.com) .Thanks. Vikram Singh Mob.-[protected]