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Cholamandalam Complaints & Reviews

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Updated: Dec 29, 2025
Complaints 228
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49
Unresolved
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Cholamandalam reviews & complaints page 3

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D
Devyji808
from Delhi, Delhi
Jun 18, 2022
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Hi team, I have not requested for any loan from Chola Invest Fin. Even then two CIBIL entry was made on my account with 90K Personal Loan TWICE in April and May.
Kindly Rectify it and update.
Jun 30, 2022
Complaint marked as Resolved 
Thanks for Good Services of Customer Support
Cholamandalam customer support has been notified about the posted complaint.
Jun 30, 2022
Updated by Devyji808
Thanks Issues Solved
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    umarfarooq174
    Jun 1, 2022
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    Address: 20-107, sharada nagar, saroor nagar, hyderabad-500035

    Dear team,

    Personal loan Application no. (Bankbazar) [protected]
    Date of Transaction :17 May 2022
    Transaction ref.no.: neft hdfc0000240 * N[protected] cholamandalm
    Trasfer from:[protected]

    My Personal loan application initiated and completed by Bankbazar and Chola fin., as and when required all through the process communicated by chola and bankbazar representatives. As per the bankbazar my eligibility of 5Lakh but after all verificattion process chola disbursed for 2Lakh eligibilty by deducted processing fee. my primary concern is to disburse the 5Lakh otherwise i couldnot taken this for 2Lakh, if 2Lakh is my eleigibility genuenly they should told me before the process itself. 2nd concern is still i did not receive any repayment schedule and monthly repay amount details to corresponding email neither hard copy nor soft copy against whatever disbursed amount. There is no response from chola transparently. And the same issue email sent to bankbzar team for the resolution on 20 May 2022 and they replied on 21 may 2022, after this received the disbursal ackolwdegement email from bank bazar on 25th may 2022 becuase from chola i have not received any confirmation on this disbursal.

    while both Chola and Bankbazar representative had tele talk through out the entire process told me that going to disburse the promised loan amount 5Lakh but they didn't.

    Hence, i kindly request your good team to look into this issue and resolve at the earliest by disbursing full amount of 5Lakh with repayment schedule.

    Transaction and other related pic attached here below/uploaded for your ready refernce for clear understanding.

    With Regards,
    Umar farooq
    Cholamandalam customer support has been notified about the posted complaint.
    Dear Team,
    Greetings !!

    Ref.:Cholamandalam Complaint [ID: 3204662]

    After reporting my complaint on 1st June 2022, chola representative called me once and taken my feedback on this issue over the phone, after that they never called me again and still there is no resolution from their end. And yesterday on 10 June 2022 they sent welcome letter with retrospective dated 3 June 2022 including repyment schedule for 2Lakh which they disbursed on 17th May 2022. But my actual concerned rised on 5Lakh eligibility and requested to disburse the balance along repayment schedule.
    And also as per their repayment schedule first EMI amount Rs.1800/- was deducted at the time of disbursal it self but mentioned in the schedule on 5th June 2022. ECS e mandate authorisation taken by chola and amount deducted by bank.
    As per thier clause to be inform within 7days after receipt of the welcome letter hence, i am putting this request on record. Kindly request your good team to please look into this and do the needful.
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      A
      Ajay Katoch
      from Noida, Uttar Pradesh
      May 24, 2022
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      I applied for loan for commercial vehicle 3 months ago... They proved the loan and started to deduxt emi... But loan amount is not processed. I am not understanding why they are taking money from me as well as the interest for the loan which they have not given to me... Very ridiculous

      Dear Customer EMI of Rs.23310 for your Loan No.XVFPPMP[protected] is due on 25th May'22, Kindly keep sufficient balance in your Bank A/C. or click to pay online: https://bit.ly/33cyLJ6 Pls ignore if paid.

      Ajay
      [protected]
      Cholamandalam customer support has been notified about the posted complaint.
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        V
        Vijayraj Singh MP
        Apr 20, 2022
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        Hello Cholamandlam team, My loan agreement no is XVFPSAJ[protected].
        This is last time I am drawing your attention for my problem.
        I have taken a vehicle loan from your company via your representative. He has taken all documents for auto debit facility from my bank account. But auto debit was not started. At present I am depositing all EMIs via Gaadi Bazaar application.
        This app shows
        Additional Financial Charges
        Field Visit Charges
        Other Charges

        I had not requested you to visit on field, and if someone visited filed or my adress to collect EMI, then you have to prove this in court also. The other charge that you are showing like Additional financial charges and other charges sums about 2000 Rs. is also not justifiable.
        If you think that you will levy these illegal charges and block my documents or NOC in future then I request you, please forget about it. I am tired by your fake promises and blank calls. I just need removal of all illegal charges from your side.
        It is your will to remove these illegal charges from your side.
        I have banking ombudsman and RBI also to intervene in this matter.
        Thanks
        Cholamandalam customer support has been notified about the posted complaint.
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          N
          N.T Jayaram
          Apr 18, 2022
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          Sir
          with respect to the above, due to no business i want to close my nortigage loan, i paid 19 lakh as interest, now i want some concession to close my account no X0HEBAN[protected]
          Cholamandalam customer support has been notified about the posted complaint.
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            R
            Rupesh Kolekar
            Apr 9, 2022
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            Address: Cholamandalam finance, Badlapur brach

            I have been trying for loan in cholamandalam finance, Badlapur for last two months, finally last 10 days loan was approved, but I have not received loan amount yet. Executive Rahul's service is very cheap. He doesn't even pick up my call right now. If they have the same service then I have to cancel the loan.
            Cholamandalam customer support has been notified about the posted complaint.
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              R
              rajendra diya
              from ajmer, Rajasthan
              Apr 1, 2022
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              Application for the closure of my loan and provide me noc letter.

              Respected Sir,

              It is mentioned that my name is Rajendra Diya, and I have been a customer of your finance compony for 3 motnths with account number KB[protected]. I borrowed Rs. 9600 from the finance company for personal resone. I was offered an 3-month term and agreed to all of the terms and conditions laid out by the finance company . Threemoths have passed, and I have paid all EMI from kreditbee application. I made...
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              P
              pradeep kolte
              Mar 25, 2022
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              RTO. Pune send notice to cholamandalam finance company .answer not given or no solution provide to customer last 2 years. .. company's employee always busy to new loan and new cuatomer serching but no time for old customer discusing ..👎👎👎
              Cholamandalam customer support has been notified about the posted complaint.
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                M
                Moda Hanumantharayudu
                from Hindupur, Andhra Pradesh
                Mar 22, 2022
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                Address: Andhrapradesh hindupur branch 515201

                My name is M H RAYUDU...IAM A TEACHER

                Iam chola finance customer from Andhra Pradesh, Anantapur district, Hindupur. We purchased a two wheeler vehicle on Aug 2020.from last 2years we paying 17 EMI continuously.unfortunately last two EMI amount we didn't pay because of banking problem.due to this reason executive o[censored]r company came on the roadside and seasing my bike.this is not correct for the customers.and there is noway to talk from executive level to manager level is worst we went to the branch office almost waited from morng 10 am to afternoon 2Pm.simply we r standing there.and there is no water. To drink and no chairs to sit to the customer.the way people behaves very bad.we requested to pay the EMi amount just with in 3 days but not given permission.again unnecesserly charges framed 3000 for REPO charges on my two-wheeler bike.today we r somuch tired because of chola finance people and please take action immediately on them.iam going to file a case on all staff here branch..iam requesting you to get call from u back as soon as possible.and what ever the amount 3000 paid this amount refund process from u people..

                My name:Hanumantharayudu.moda
                Agmt no:XVFPHIP[protected]
                Vehicle No:AP-39-FM-4842
                CONTACT NO:+91 [protected]

                OUR OFFICE Address :1st floor, Door No. 4-1-224/1, Lakshmi Plaza Rahamatpur Circle, Dist, Hindupuram, Andhra Pradesh 515201
                Cholamandalam customer support has been notified about the posted complaint.
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                  N
                  Nairremya
                  Mar 17, 2022
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                  I have a two wheeler loan with cholamandalam finance in kayamkulam branch of kerala state... due to covid situation and some of my financial cris i missed to pay my installments... now the manager has asked to pay the dues with 20 th of march otherwise the will take vehicle back... i need a time of 20 days... to arrange the fund plz help...
                  Cholamandalam customer support has been notified about the posted complaint.
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                    S
                    Saif Khan Pathan
                    Mar 11, 2022
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                    Address: 1st floor Kk plaza jawai bandh road sumerpur pali

                    Agar koi auction me boli jyada lagata hai to vehicle use diya jaega ya fir company jisne kam boli lagae usko degi..jitne bhi company ke employe hai aise fraud karenge to company ka nuksan he hoga our aise employe apne personal customer ko gadiya denge to ap app hata do na ye gaadi bazaaar wala jab apke employs ko apni manmani karni h
                    Cholamandalam customer support has been notified about the posted complaint.
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                      H
                      Hanif786
                      from Nashik, Maharashtra
                      Mar 10, 2022
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                      My vehicle went under accident now I am unable to claim the insurance due to driver license issue I requested chola finance to increase duration but they didn't help me instead they harassed me by saying that they will not give me NOC and also pick my other vehicles and take in their custody now if they are not giving me any kind of solution how will I pay off the dues just help me out, they are not even responding me politely and misbehaving with me.
                      Cholamandalam customer support has been notified about the posted complaint.
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                        M
                        from Chandrapur, Assam
                        Feb 26, 2022
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                        Address: Golaghat-785621 (Assam)

                        I am inform to you that, it was very sad moment when a Agent misbehavior into my office ground. I told him for late reasons and follow the official rules.. but the the person Insult me into my Office Inside.
                        This is the pray for you. Don't excuse him for this misbehavior.
                        Cholamandalam customer support has been notified about the posted complaint.
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                          F
                          Francis vj
                          Feb 25, 2022
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                          My loan last no ××××4080
                          Cholamandalam customer support has been notified about the posted complaint.
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                            N
                            Nik006
                            Feb 24, 2022
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                            Resolved

                            Hi team, I have not requested for any loan from Chola Invest Fin. Even then a cibil entry was made on my account with 6Lakhs loan and with pending amount. I want to know if 6 lakhs rupees is sent to my account please share the details of my proofs I submitted and confirmation from your end how you transferred amount to my account. Overall I neither applied for any loan from your bank not got any funds from you. Please remove the data

                            Attaching the screenshot of cibil entry which will have the details mentioned.
                            May 9, 2022
                            Complaint marked as Resolved 
                            Cholamandalam customer support has been notified about the posted complaint.
                            Same case happened with me. There is a wrong entry in my cibil for an amount of Rs.16000 and showing one EMI is overdue since 30.09.22.
                            Later when I raised a complaint they manipulated the loan sanction letter. Also two nos.of loan enquiries on same day. Still fighting...
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                              N
                              Nishaarumugam
                              from Gobichettipalayam, Tamil Nadu
                              Feb 23, 2022
                              Jul 27, 2023
                              This thread was updated on Jul 27, 2023
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                              I got two wheeler loan at sathyamangalam branch. My due date is on 28th of every month.For last three month I was not able to pay on time I got bounce charge debited from my account of Rs.590. I have paid the due amount to collection person on 30th of these three month that I paid the amount 2 days later. After collecting the due they have again passed the check on 4th on these month again I got bounce charge. After the payment also they are passing the check. I don't know the reason. For this three months totally Rs.3540 has been debited without proper reason and response.

                              Apart from this my due date that is repayment schedule date was on 28 th of every month but they have passed check on 22.02.2022 in this month and I got bounce charge of Rs.590 debited from my account.

                              This is the most improper way of charging.They have pass the check only on the repayment schedule date but have passed before itself and after the payment also they are passing the check.

                              For the loan amount of Rs.73, 700 now I'm paying about one and half lakh for a two wheeler. There is no proper response too. As a middle class family this is too disappointment.
                              Cholamandalam customer support has been notified about the posted complaint.
                              Jul 27, 2023
                              Updated by Nishaarumugam
                              I got two wheeler loan at sathyamangalam branch, Erode. My due date is on 28th of every month, I'm paying it regularly but for few month on 2022 I was not able to pay on time. I paid bounce charge and the collection staff came for collection on 30th of those month and payment was made properly to him. But even after payment was done on 30th, cheque was again passed on 4th and bounce charge of 590 was made. While complaining about this to collection staff there is no proper response and even after I'm requesting him that i will pay it on bank before 4th, they are compelling us to pay on 30th itself by cash. Likewise bounce charge was doubled for every missed month and now they are saying us to pay around 21, 000 bounce charges for clearance.

                              Main complaint was even after the payment they are passing the cheque and charging us bounce charge. I have already complained about it. But there is no proper response.

                              Now it is the last final month of due while reaching the branch to talk about this problem they are saying us to pay this last month due then only they are ready to talk about this.

                              Finally I'm requesting you to clear this issue. For a single month missed payment even after the payment was made I'm paying around Rs. 1770 which is half of my due payment. This is fake charge. Kindly clear this issue.
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                                A
                                ANAND RAJ ANAND
                                Feb 16, 2022
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                                My name is Anand raj anand my vehicle no- BR03GB1130. It got into an accident 20 day ago and I also claim it.

                                my policy no - 3379/02929460/000/0
                                claim number - [protected].
                                vehicle owner - vijay kumar ram
                                Mahindra bolero pickup 1.3t.

                                please update on claim because no on updating anything
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                                  B
                                  Biprajit paulchoudhury
                                  Jan 8, 2022
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                                  Address: Fatikroy. unokoti Tripura

                                  Mera pitaji ka naam pe ek car loan tha--unka death ho chuka 17sep 21. Uska bad humne payment mode change korne keliye 4 bar branch me ja chuka hu lekin abtak mera payment mode change nahi kya.
                                  Please help
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                                    Venu Tunga
                                    from Noida, Uttar Pradesh
                                    Jan 4, 2022
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                                    Bounce charges and other charges

                                    Address: Siddipet

                                    This company is sucking money from middle class people who want to buy any vehicle by its clever terms and conditions.
                                    Its monthly EMI date comes before the regular salary credit day that would be on 1st to 5th day of the month but they force the customer to pay their EMI on 28 th of the month which most of the people fail to do so and they charge a hefty 820 rs for every bounce charge apart from other charges. In my case they already...
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                                    I
                                    Isaac 98
                                    from Thoothukudi, Tamil Nadu
                                    Dec 27, 2021
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                                    Loan closed but documents not received

                                    Address: Thoothukudi, Tamil Nadu

                                    Dear sir,

                                    Our loan number- HE01TCO[protected]

                                    Has been closed on 29.11.2021 by paying the closing amount 16, 95, 080.82. Its been 20 working days and still we do not received our orginal documents. Answer from cholamandalam of is that it will come soon but we don’t know when. Please update us clearly in what status it is in and when do we receive our documents....
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