| Address: Andhrapradesh hindupur branch 515201 |
My name is M H RAYUDU...IAM A TEACHER
Iam chola finance customer from Andhra Pradesh, Anantapur district, Hindupur. We purchased a two wheeler vehicle on Aug 2020.from last 2years we paying 17 EMI continuously.unfortunately last two EMI amount we didn't pay because of banking problem.due to this reason executive o[censored]r company came on the roadside and seasing my bike.this is not correct for the customers.and there is noway to talk from executive level to manager level is worst we went to the branch office almost waited from morng 10 am to afternoon 2Pm.simply we r standing there.and there is no water. To drink and no chairs to sit to the customer.the way people behaves very bad.we requested to pay the EMi amount just with in 3 days but not given permission.again unnecesserly charges framed 3000 for REPO charges on my two-wheeler bike.today we r somuch tired because of chola finance people and please take action immediately on them.iam going to file a case on all staff here branch..iam requesting you to get call from u back as soon as possible.and what ever the amount 3000 paid this amount refund process from u people..
My name:Hanumantharayudu.moda
Agmt no:XVFPHIP[protected]
Vehicle No:AP-39-FM-4842
CONTACT NO:+91 [protected]
OUR OFFICE Address :1st floor, Door No. 4-1-224/1, Lakshmi Plaza Rahamatpur Circle, Dist, Hindupuram, Andhra Pradesh 515201
Cholamandalam customer support has been notified about the posted complaint.
Greetings !!
Ref.:Cholamandalam Complaint [ID: 3204662]
After reporting my complaint on 1st June 2022, chola representative called me once and taken my feedback on this issue over the phone, after that they never called me again and still there is no resolution from their end. And yesterday on 10 June 2022 they sent welcome letter with retrospective dated 3 June 2022 including repyment schedule for 2Lakh which they disbursed on 17th May 2022. But my actual concerned rised on 5Lakh eligibility and requested to disburse the balance along repayment schedule.
And also as per their repayment schedule first EMI amount Rs.1800/- was deducted at the time of disbursal it self but mentioned in the schedule on 5th June 2022. ECS e mandate authorisation taken by chola and amount deducted by bank.
As per thier clause to be inform within 7days after receipt of the welcome letter hence, i am putting this request on record. Kindly request your good team to please look into this and do the needful.