Cholamandalam — Illegal Charges and inadequate service

Hello Cholamandlam team, My loan agreement no is XVFPSAJ[protected].
This is last time I am drawing your attention for my problem.
I have taken a vehicle loan from your company via your representative. He has taken all documents for auto debit facility from my bank account. But auto debit was not started. At present I am depositing all EMIs via Gaadi Bazaar application.
This app shows
Additional Financial Charges
Field Visit Charges
Other Charges

I had not requested you to visit on field, and if someone visited filed or my adress to collect EMI, then you have to prove this in court also. The other charge that you are showing like Additional financial charges and other charges sums about 2000 Rs. is also not justifiable.
If you think that you will levy these illegal charges and block my documents or NOC in future then I request you, please forget about it. I am tired by your fake promises and blank calls. I just need removal of all illegal charges from your side.
It is your will to remove these illegal charges from your side.
I have banking ombudsman and RBI also to intervene in this matter.
Thanks