Cholamandalam — I'm complaining about two wheeler loan bounce charges.

I got two wheeler loan at sathyamangalam branch, Erode. My due date is on 28th of every month, I'm paying it regularly but for few month on 2022 I was not able to pay on time. I paid bounce charge and the collection staff came for collection on 30th of those month and payment was made properly to him. But even after payment was done on 30th, cheque was again passed on 4th and bounce charge of 590 was made. While complaining about this to collection staff there is no proper response and even after I'm requesting him that i will pay it on bank before 4th, they are compelling us to pay on 30th itself by cash. Likewise bounce charge was doubled for every missed month and now they are saying us to pay around 21, 000 bounce charges for clearance.

Main complaint was even after the payment they are passing the cheque and charging us bounce charge. I have already complained about it. But there is no proper response.

Now it is the last final month of due while reaching the branch to talk about this problem they are saying us to pay this last month due then only they are ready to talk about this.

Finally I'm requesting you to clear this issue. For a single month missed payment even after the payment was made I'm paying around "Rs. 1770 bounce charge" which is half of my due payment. This is fake charge. Kindly clear this issue.
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