Cholamandalam Investment And Insurance Company — Not passing insurance claim

Address:

Mumbai City, Maharashtra, 400019

I had banged my car when i was taking it out of the car lift in the morning on 9th may, 2016.
Immediately i started the process for taking the insurance claim for the accident that happened.
once the complaint was done and along with all the paper work i gave my car for repairing.
The insurance agent said that the claim will be passed within a week. After the checking made by the cholamandalam officer regarding the matter on Monday 16th april, 2016 he rejected my claim stating that i should have applied breaks before banging my car.
which means that I purposely banged my car so that I can get insurance claim from them. what he was tring to say is I caused the accident on purpose and banged my car.
I would request you look into the matter and guide me as to what am i supposed to do in this scenario.
Thanking you,
Vidit Pravin Nishar.