Cholamandalam — Legally disgraceful service from cholamandalam car insurance!

Address:	Chennai, Tamil Nadu, 600095
Website:	www.cholainsurance.com

I have registered a claim with cholamandalam by 1st week of december to repair my windshield, but i was unable to take my car for service until feb because of vardha cyclone, our cm's demise and other personal health reasons, when i took my car for service the accessor from cholamandalam was not aware if i will be covered in insurance or not at the time when i left for service, he told me to get the car serviced and later he will follow up on the claim, but when the repair was completed the next day he cunningly called me to say my claim registration got expired and this particular service cannot be claimed. I am not sure if he is aware of the insurance act, 1938.
But i was well aware of this cunning behaviour of the accessor but as the amount was less than 10, 000 i just ignored the incident and learned a lesson not to ever associate or let any of my organisation members to go for cholamandalam at any cost.

Now with cholamandalam, i have not claimed a single penny against my insurance premium, on the renewal, i have to look for a better option but when i took the insurance with no-claim bonus, cholamandalam goofed to say i had a claim on my insurance.
Cholamandalam has availed a tax benefit on registering and concluding a fake claim which is legally not right. I am not sure how many of such fake claims cholomandalam is registering to avail tax benefits from the government.

Hence i need clarifications from whom so ever concerned from cholamandalam to let me how can you give a goofed up feedback on my claim status. Where us there was nil financial transactions involved or related to this claim.