Cholamandalam — Non issue of foreclosure letter and LOD

Address:

New Delhi, Delhi, 110049

I have a home equity loan running with Cholamandlum Pusa Road New Delhi branch since 20th may I have been asking for foreclosure letter and LOD and visited the branch on 30 th may 2017 and filled up the form and gave a written request also but after following up till date i.e 4 th July 2017 I have not received the same and when I visit their branch I am made to wait for hours and with no result, the employees I was interacting don't pick the calls nor reply to my messages.i don't know whom to approach it's simply harassment.