| Address: | 20-107, sharada nagar, saroor nagar, hyderabad-500035 |
Dear team,
Personal loan Application no. (Bankbazar) [protected]
Date of Transaction :17 May 2022
Transaction ref.no.: neft hdfc0000240 * N[protected] cholamandalm
Trasfer from:[protected]
My Personal loan application initiated and completed by Bankbazar and Chola fin., as and when required all through the process communicated by chola and bankbazar representatives. As per the bankbazar my eligibility of 5Lakh but after all verificattion process chola disbursed for 2Lakh eligibilty by deducted processing fee. my primary concern is to disburse the 5Lakh otherwise i couldnot taken this for 2Lakh, if 2Lakh is my eleigibility genuenly they should told me before the process itself. 2nd concern is still i did not receive any repayment schedule and monthly repay amount details to corresponding email neither hard copy nor soft copy against whatever disbursed amount. There is no response from chola transparently. And the same issue email sent to bankbzar team for the resolution on 20 May 2022 and they replied on 21 may 2022, after this received the disbursal ackolwdegement email from bank bazar on 25th may 2022 becuase from chola i have not received any confirmation on this disbursal.
while both Chola and Bankbazar representative had tele talk through out the entire process told me that going to disburse the promised loan amount 5Lakh but they didn't.
Hence, i kindly request your good team to look into this issue and resolve at the earliest by disbursing full amount of 5Lakh with repayment schedule.
Transaction and other related pic attached here below/uploaded for your ready refernce for clear understanding.
With Regards,
Umar farooq
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Greetings !!
Ref.:Cholamandalam Complaint [ID: 3204662]
After reporting my complaint on 1st June 2022, chola representative called me once and taken my feedback on this issue over the phone, after that they never called me again and still there is no resolution from their end. And yesterday on 10 June 2022 they sent welcome letter with retrospective dated 3 June 2022 including repyment schedule for 2Lakh which they disbursed on 17th May 2022. But my actual concerned rised on 5Lakh eligibility and requested to disburse the balance along repayment schedule.
And also as per their repayment schedule first EMI amount Rs.1800/- was deducted at the time of disbursal it self but mentioned in the schedule on 5th June 2022. ECS e mandate authorisation taken by chola and amount deducted by bank.
As per thier clause to be inform within 7days after receipt of the welcome letter hence, i am putting this request on record. Kindly request your good team to please look into this and do the needful.