Cholamandalam — Unethical Behaviour

Address:

Nalbari, Assam.

Dear Sir/Ma'am
I, Mr. Bijit Kr. Das a customer of your company having a refinance loan of my commercial vehicle of Registration No. AS01GC2966. At the time of loan agreement I asked the agent to set EMI date after 10th to 15th of every month. But he set it at his own decision on 5th of every month. This is why I am unable to pay the EMI on time. One of loan collection agent of your company named GOPESWAR KALITA (M. No. [protected]) has been harassing me and my family with his unethical language and threatening us saying that he will come to home with 4/5 people if I don't pay EMI on time. But I am paying EMI every month with late fine also. Today morning at 8.20AM he came to my home in the absence of me and bullying my mother and father with slang language. He also gives me threatening that he will bring some other man of your company to insult me before our neighbors. I felt very ashamed with his behavior before everyone surrounding me.
Please kindly look after the matter.