Chowgule Industries [CIPL] — maruti alto insurance

Address:

Pune, Maharashtra, 411001

I bought maruti alto from chowgule maruti dealer in 2017. The agent mr gulzar one of the most inefficient dealer was deputed to handle my case. After the vehicle was dropped at my place, it started having clutch and pick up problems. I kept complaining to gulzar and customer care of chowgule but no response.
Maruti insurance was also done by chowgule and nothing explained to me. My vehicle met with an accident on 8 dec 2018 and i was told that i have to pay rs 5000 from my pocket as the vehicle is not having zero depreciation policy. When i negotiated with chowgule insurance representative, i was told to take back my vehicle and sign certain documents which i refused.
I am extremely shocked as to how consumers and customers in india are treated.
God help our country. Please do something to help me