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Maruti Insurance Complaints & Reviews

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Updated: Feb 7, 2024

Complaints 630

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80

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550

So far, so good. Maruti Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Maruti Insurance will keep up the work and continue to help more customers with their concerns even better 🤝

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Maruti Insurance reviews & complaints(630)

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Address: Kappunkara, Kuttiadi P O,Kozhikode

My Maruthi Swift car with registration No. KL18T1625 was damaged in an accident. One side door and the same side of the bumper were damaged. When I contacted Maruthi Popular service centre at Vadakara, Kozhikode, Kerala, the concirned officials said that only bumper can be repaired under insurance claim. I have been a Maruthi Insurance customer for last six years and this is the first time I am claiming insurance. I think it is my right to...

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Address: Old No 155 New No 123, Popular Vehicles & Services Ltd, Ponranjitham Complex, Medavakkam Main Rd, Rajamanickam Nagar, Keelkattalai, Chennai, Tamil Nad

Date of incident: 4th december 2023
Car registration number: tn14s 5762
Insurance policy number: (New india assurance)[protected]
Incident: car submerged in flood
Desirable resolution for complaint: service my car

I gave my car with registration number tn14s 5762 for service on 9th december 2023 and was provided job card number jc23013372 with etd for my car as 10th january 2024. It is...

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Address: 1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070

I have met with the accident with my vehicle on 9-Sep-2023, the claim was lodged by them with ICICI Lombard on 15-Sep-2023 and till date they are not able to resolve and provide me any kind of relief. When I check with them on it they are just diverting me to get in touch with the Surveyor appointed by ICICI Lombard and nothing else.
It is very very unprofessional and unkind way of dealing with client problem. But whereas professing...

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Maruti Insurance is not passing on my NCB bonus despite submitting all necessary documents. They are not allowing external insurance providers to process the insurance. I raised a ticket, which was closed without resolution....

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My car claim not cover totaly as i described, only front side dent consider but back side damage not consider.
My policy MOP6670157...

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As I understand now Maruti Car Insurance have made it mandatory for Car insurance owner to get KYC verified before issuing car insurance policy.
The process takes place online.

The thing is there are some insurance companies like HDFC, Universal, Tata that mandatorily need KYC to be verified before you can get the policy.

So in such a case if your policy is expiring on 31 July and you renew it on 29 july...

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Address: hyderabad

My Insurance details are being passed to other insurance agents and gets calls from other insurance agents continuously for renewal which is very annoying and data privacy laws. Please act on protection data of the consumers. Hyderabad. Varun motors. [protected]@hotmail.com...

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Hi,

I have cancelled my policy on 19th April 2023 but till today, I have not received my money.

Kindly look into this matter on priority

This is my policy cancellation request number [protected]

Regards
Ajit Singh
[protected]...

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Sir i renewed my insurance policy on 7/009/2022. But still now I haven't received my hard copy. When I am calling the customer service they are telling they will send it but still now i haven't received it yet.

Car registration number - WB60X6577
I called customer service more than 15 times between these many days but I haven't received any resolution yet...

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Address: wazirpur industrial area delhi

I had an accident in November 2022, therefore I got in touch with them to file a claim. Almost a month later they finished fixing all the damages to my car and returned it to me. A few days later I noticed that the car's air conditioning wasn't working, so I immediately contacted them about the problem. They instructed me to visit the body shop so they could help me, which I did. They filled up the gas tank and assured me that the problem...

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Address: Vpo abusar dist jhunjhunu 333001

As attached file, I have third party Insurance from HDFC ERGO till 26/05/2023 and zero debt from The Oriental Insurance till 26/05/2023, but it is showing expired on Mparivahan portal.
Please check and update it urgently.
The both insurance copies, RC copy, etc are attached.
My ISSUE is not resolved since 28 day by your team. My issue was closed by your team.

Thanks,

Jitendra Kumar, br...

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I have insurance of my maruti swift (OD05 AY 9939)new car for last two years. now on the time of my servicing at the workshop of Tushi motors, Cuttack, Khapuria they informed that the ABS wiring was damaged by rat and informed me that it could be replaced under insurance cover. i have contacted the workshop, showroom and they called me to visit the showroom. when i reach they said i should go to workshop.i contacted five persons and all the...

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I want to take a claim for my car. I contacted DD Motors Wazirpur Body Shop team and I was told that it would take 2 to 3 days for approval. At the time of purchasing the insurance I was told that the approvals will be immediate.

I called Maruti Insurance customer Care and I was told to contact Maruti Customer Care. I then called Maruti Customer Care and I was told to call Maruti Insurance team....

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I got my vehicle insurance renewed through khivraj motors chennai (TN-07 BV 8492 Ertiga) on 7th October 2022. Ever since the premium was paid we have been asking for a hard copy of the policy renewed to be sent to our address. The khivraj employee sri.kamalakannan who collected the check promised the hard copy will be sent couple of days. After 10 days the copy of the policy had not reached us. our enquiry with set gentlemen has revealed...

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This is in connection with my compliant ticket no.M[protected].
I re d mail stati g my comuant is resolved but I didn't get any information on the issue raised by me.pl see and revert.
I hav been given two different amounts fr the same conditions is still not clarified.I paid amount as the renewal fell on that day.pl chk and refund excess amount paid...

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Hi, am surprised to see the level of service post issuance of the policy. Not expected even from one of the best selling brand in the market. I am driving baleno for last 3 years. My insurance was about to expire, i was getting numerous calls for renewal. Even i told your caller named Mauli to call me back on 26th Sep'22 for renewal at 11:AM. Exactly on 26th i got a call around 12 Noon, then your executive came and renewed my policy. Now,...

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My
Vehicle Owner Name: MRS ANJALI DNYANDEEP KALE
Vehicle: CELERIO
Amount Received: Rs.11519
Proposal Number: R[protected]
Transaction ID:[protected]
Reference No.: 001864
I didn't receive policy pdf on the mail still. Please do the needful ASAP.
Note: i had received last policy on mail on the same day of payment. Has the system changed for delivering the policy, after payment, this year...

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My
My
Vehicle Owner Name: MRS ANJALI DNYANDEEP KALE
Vehicle: CELERIO
Amount Received: Rs.11519
Proposal Number: R[protected]
Transaction ID:[protected]
Reference No.: 001864
I didn't receive policy pdf on the mail still. Please do the needful ASAP.
Note: i had received last policy on mail on the same day of payment. Has the system changed for delivering the policy, after payment,...

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Address: Man Prakash Rai s/o Shri Kamala RaiVill Chhapari Post Sikhari Dist Ghazipur Uttar Pradesh PIN 275202

Dear Sir

I am Man Prakash Rai resident of Vill Chhapari Post Sikhari Dist Ghazipur Uttar Pradesh. I had renewed my veh insurance online on 25th Jun 22. Now more than 46 days has been passed but I didn't received hard copy till date. I also rang up to customer care a number of time for the same but no action has been taken by them. In view of above you are requested to take a necessary action at your end pl...

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Address: SREE Saradhambal Automobiles (p)ltd.23/1 Perundurai toad kumalan kuttai Erode-638011

Sir,
My vehicle no.TN 33 BV 0950 was given for disposal/sales on 5.6.78. The car was actioned during june itself. Even now the insurance amount was not settled to the Sundaram Finance . I am not able to get NOC Moreover daily Rs250 is charged as parking charge in your company without disposal of the vehicle. Please look into this and dispose the the vehicle esrly.....

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