Maruti Insurance Customer Care
Maruti Insurance Broking Private Limited
Customer satisfaction rating: 10%
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346
COMPLAINTS

Maruti Insurance Customer Care

Maruti Insurance Broking Private Limited

Address
Plot No - 1, Nelson Mandela Marg,Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
10%
Complaints
346
Pending
0
Resolved
33
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So far so good - The company responded to our notifications and is working on resolving complaints.

Maruti Insurance related photos (30)

Maruti Insurance Complaints & Reviews

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Maruti Insurance — policy payment

 Jaychand Dhan on Mar 16, 2019
I have renewed my policy in the official website of maruti insurance in the jan 22, 2019. As doing the renew online the site calculated all the amount with it and showed the cost as 18323. But when i got my official letter from the company as for the renew of my policy the amount there was written was 17137. That means i paid 1186 more from my account. The payment was done with the credit card....
Complaint comments  Read comments Complaint category Insurance

Maruti Insurance — iffco tokio insurance through maruti insurance

 vnchandrashekharan on Mar 14, 2019
Sir- I paid 3858-00 rs on 8 th February, To Renew my car policy one of your staff or Agent Mr RAjESH is working in your company house to cal me 10 times daily. So ipaid online throuh My SBI bank to Your HSBC A/C Amount Reciveed from your side HSBC BANK. After I cal Mr . RAjESH he said you paid to BIMAL AUTO MAHADEVAPURABRANCH, HE SAID I will find it out then I will send copy of policy, still today I have not reciveed any copy of policy & Response, So suggest me what next. My mobile n9 [protected], my EMAIL ID [email protected] I hope you will send copy or take nectar action Regarding my proublem....
Complaint comments  Read comments Complaint category Insurance

Maruti Insurance — refund for towing of vehicle

 Abhiraji on Mar 14, 2019
Dear sir,
I would like to bring your kind attention that my baleno alfa petrol car had met with accident and it has been 4 to 5 months i haven’t received my towing amount ie rs 1500, till date i have requested several times to the concern person but no results was found.
My vehicle no - up32gw 5275, and issue was with motor world, jamshedpur, jharkhand.
Concern person name - happy singh
Please do the needful as soon as possible.
Regards
Sanjay mishra...
Complaint comments  Read comments Complaint category Insurance

Maruti Insurance — need duplicate copy of my insurance policy

 Vinesh Viswanathan on Mar 9, 2019
Sir/mam, i have lost my insurance hard copy and i don't have any copy of insurance or any other information about my insurance. Can you please provide me soft copy of my insurance. My car no is ka-09n-2781
Owner name - p. Krishna kumar
Email id is - [email protected]
It would be really helpful if you solve my problem as soon as possible.
Regards,
Vishnuprasad kv
Casa piccosa
Unit of w&c retail india llp
Bangalore...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Insurance — non receipt of my insurance policy

 Shisha1990 on Mar 2, 2019
I renewed my car insurance policy on december 18th 2018 of my maruti alto k10 the eegistration numbee of which is mp20 cf 2326. I got a mail from maruti insurance of successful renewal of my insurance. But the attachment of the policy certificate shows error in opening. And i didn't even get the hard copyof the same till date. I tried contacting the officials concerned by my issue is still not resolved.in the confirmation mail the policy number i got is[protected].
Kindly resolve the issue as soon as possible....
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Insurance — requesting for hard copy of my car insurance policy - no response from maruti insurance

 Rajagopal Pst on Feb 25, 2019
We renewed our car insurance on jan 4th 2019. I didnt received my hard copy of the insurance policy. I want my car insurance hard copy to be posted to my registered address.

We have registered the above request almost 4 times, below are the complaint numbers registered by me,

Ticket number1:[protected]
Tciket number2: r77646890
Ticket number3: mi[protected]

I dono till how many times i need to request my hard copy of the insurance policy....
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Maruti Insurance — insurance paper

 Parsi Saren on Feb 24, 2019
I, suresh chandra saren (Jhargram, gaighata) did'nt receive my insurance paper from the insurance dealer gopal das who is operating our insurance paper.
As per his record we should have get our insurance paper within 30 january 2019 but it's almost 1 month, we did not get any paper even after calling him repeatedly. We almost paid fine by police for not showing insurance paper.
Kindly take any action as quick as possible.
Thanking you
Suresh chandra saren

Client name - gopal das
Client no[protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Insurance — insurance certificate-not received

 srcmuthu on Feb 18, 2019
I have received your email reply from consumer complaint in on 07/02/2019 as
my complaint was forwaded to Maruti Insurance Broking Private limited and i should be received reply within several days.(but this several days becomes more than 10 days.and sofar iam not received anything)Already i paid my insurance amount through online on 08/01/2019 and almost 40 days over and still i am not able to get my car renewed policy. If it is possible to send my renewed policy with in a week from this date(18/02/2019) otherwise you will refund the amount and i will get from other agency.
My mail...
Complaint comments  Read comments Complaint category Insurance

Maruti Insurance — bina policy is not generated i have done payment in 16 feb

 Cmjoshi on Feb 17, 2019
I havent gat bima policy and its conformation iihave done paynent throuugh net banking.
I. Have provede documts related it to prime car dewas.
But after 24 hours a dont get policy for my car
Mp 41 ca 9438 car oner rashmi joshi
My policy no is[protected]. I am regust that pleqse send my policy on my mail
[email protected]
Thanks...
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Insurance — failure to fulfill commitment during renewal of my car insurance

 hmahanta on Feb 16, 2019
I being a bonafide customer of maruti insurance, i always prefer to purchase my car insurance from yours. Most recently during renewal of my insurance with dealer m/s sky automobiles, bhubaneswar, odisha; i had been assured time & again to provide three nos. Of free/complimentary service coupons for my car (While delivering the insurance certificate); which they failed to provide. I have talked to the concerned executive who was dealing with me, again he assured, but didn't do the needful action. I take it as a cheating & harassment to me and obviously i shall have a second thought during the next...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Maruti Insurance — lethargic behaviour for providing new insurance

 KrishnaMurthy Palanisamy on Feb 15, 2019
I am trying to take a new insurnace policy with maruti and the response from the local chennai insurance new policy is pathetic and unprofessional, after several calls now they have come to collect the check and now we are still waiting for the policy to be issued, in this competitive world if maruti is going to behave in such a way you are going to run out of business.

Mobile : [protected]...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Maruti Insurance — motor insurance claim refund

 Aadi1995 on Feb 9, 2019
Claim no -[protected]
Vehicle number - dl8caw7713
Vehicle - swift dezire
Registered owner - priya goel
Repair centre - rana motors
Job card number-jc18027902
It's has been 48 days since my bill date. Insurance claim for the repairs and parts installed is not refunded even after submitting all the required documents.
If there are any more requirements to be fulfilled, do let me know...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Insurance — insurance certificate

 srcmuthu on Feb 7, 2019
I have renew my car policy on 8th jan -2019 and received e mil reply as hot copy should be sent within a week. But still i am not getting through email and by post. Please send hot copy immediately.

My details
Vehicle owner name:sri ram r
Vehicle:alto lxi
Amount paid:rs 3714
Proposal number:r78319979
Transaction id:[protected]
Reference no:igafdkyyq5...
Complaint comments  Read comments Complaint category Insurance

Maruti Insurance — complaint about your marketing team

 nairpgt on Feb 6, 2019
My car insurance is with your company, your follow up starts 6 month before the date of expiry of the policy,, if it is before one week or two week, it is understandable. Please instruct your team to avoid this type of aggressive marketing
Second thing, if an insurance is renewed for years, what verification you need again.
If it is new, your verification is understandable, for renewal why you waist the time of customer to get any verification, the thing advisable is to check the documents in your hand properly before renew the indursnce...
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Insurance — insurance policy

 jinshak on Feb 4, 2019
I jinsha k, ower of baleno delta vehicle number kg 03-ac-1916 and taking insurance from your kollam (Sarathy autocars kollam, kerala) office on 23/01/2019, vehicle number is kl-03-ac1916 wrongly mentioned in the insurance paper as kl-03-ac1619 and i already reported to the kollam office that day itself, and called several times but it is not rectified yet. Do it necessary......
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Insurance — complaint about settlement of damaged part due to accident

 Sachet Hemant Patil on Feb 3, 2019
After complaining about the issue of claim settlement on 22nd jan no action has been taken fron your side. Every time i call they say we are forwarding your complaint to concerned team. Again after calling after 7 business days still they are asking me to wait for 48 hours. If you can't resolve in 7 days what will happen in 48 hours. So very unhappy wuth your insurance surveyor report. Very unhappy with your customer care team. Totally led down. Even asked before 7 working days you ask to wait for 7 days. Is it that you only work in 7 days not before that. Good efficiency....
Complaint comments  Read comments [2]Complaint category Insurance

Maruti Insurance — renewal soft copy

 Nikhil V K on Feb 1, 2019
Sir/madam,
I have lost my insurance hard copy and i don't have any copy of insurance or any other information about my insurance. Can you please provide me soft copy of my insurance.
My car number is - kl46r7355
Owner name - nikil vk
Mobile number -[protected]
Email id is - v. K. [email protected]
Policy no:[protected]

Regards
Nikil...
Complaint comments  Read comments Complaint category Insurance

Maruti Insurance — ownership of car insurance transferred

 Pammi24 on Jan 30, 2019
Car was intiially in name of mr mohinder singh in delhi (Dl 5ck 6497) now transferred on name of premjeet singh in chandigarh (Ch01bs 4365). New rc has been made and i have also got policy transfer certificate stating new and old owner of insurance policy with new number details of the car

I just want the original policy copy which is currently running on this car
It has to renewed in feb this year...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Maruti Insurance — policy email and hard copy not received ( ka03mj1952)

 Viswanathan Melarcode on Jan 29, 2019
MEENA VISWANATHAN
CAR No. KA03 MJ 1952
Insurance premium Rs.5277 sent online on 13.12.2018.( credit card )
Received SMS stating Polici No.[protected], Pol.mat.on 05.02.2020.
It was also mentioned that soft copy will be sent within 4 days and hard copy will be sent within 10 days.

SO FAR SOFT COPY & HARD COPY NOT RECEIVED.

MEENA VISWANATHAN, Mob.No.[protected].
134, 2nd Cross, 4th Main, HAL 3rd Stage, Bangalore - 56 0075
E mail : [email protected]
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Insurance — insurance policy not recd yet

 B.S.Rawat Network on Jan 28, 2019
Dear sir/mam
Gentle reminder
Dispite my ample follow-ups, i still no have received my original policy. Please see my below email.
Regards
BS Rawat
I have renew my policy on 7th dec 2018. But till today i haven't received the hard copy. I have already complain regarding this at your customer care but they only say that they will forward my complain. I am totally fed up with maruti insurance there is no any one to take own responsibility.

Could you please do the need full at the earliest my policy number which i got it from e-mail is[protected].
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

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