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Maruti Insurance Complaints & Reviews

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Updated: Feb 7, 2024
Complaints 630
Resolved
80
Unresolved
550
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Maruti Insurance reviews & complaints(630)

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S
Saravanan Palanisamy PMP
from Burla, Odisha
Jan 29, 2024
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Delay in servicing vehicle under insurance claim

Address: Old No 155 New No 123, Popular Vehicles & Services Ltd, Ponranjitham Complex, Medavakkam Main Rd, Rajamanickam Nagar, Keelkattalai, Chennai, Tamil Nad

Date of incident: 4th december 2023
Car registration number: tn14s 5762
Insurance policy number: (New india assurance)[protected]
Incident: car submerged in flood
Desirable resolution for complaint: service my car

I gave my car with registration number tn14s 5762 for service on 9th december 2023 and was provided job card number jc23013372 with etd for my car as 10th january 2024. It is...
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D
diff_2013
from Pune, Maharashtra
Jul 18, 2023
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Unclarity on issuance of policy after KYC

As I understand now Maruti Car Insurance have made it mandatory for Car insurance owner to get KYC verified before issuing car insurance policy.
The process takes place online.

The thing is there are some insurance companies like HDFC, Universal, Tata that mandatorily need KYC to be verified before you can get the policy.

So in such a case if your policy is expiring on 31 July and you renew it on 29 july...
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S
Sharan Kumbhar
Jan 11, 2022
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Vehicle insurance_Go Digit General Insurance Limited

Address: Thane, Maharashtra

Insurance provider: Go digit General insurance limited
Policy Number; D[protected]
Policy Type: Long Term Package Policy - 3 yrs Private Vehicle.
Policy period:[protected] to[protected].
The vehicle suffered loss in the month of July 2021, due to flood at Mahad, raigad, maharashtra, and the vehcile was towed to Plot No.9, Midc, Taluka: Panvel Dis: Raigard Navi Mumbai, Taloja, Navi Mumbai, Maharashtra 410208.
br...
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S
sharan.snm
Jun 15, 2021
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Amount deducted from bank but policy is not generated

Address: Maruti Insurance Broking Private Limited Plot No - 1, Nelson Mandela Marg, Vasant Kunj, New Delhi - 110070 India T: +91 11 4678 1000

Hi,

Today[protected] i did transaction for renewal of car policy and amount is deducted and policy is not generated, Bank is saying clearly the amount is successfully went to maruti insurance, but maruti executive is saying awaiting. If any concern amount will be refunded but i[censored]nsuccessful we need to esquire bank.
Now who is responsible for my amount either bank or maruti insurance
my policy is getting expired...
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P
Pandey.Amit
Jun 13, 2021
Resolved
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Resolved

Insurance Endorsement

Address: Beta-1 greater nooda

RC endorsed but Insurance not endorsed so request you guys to endorsed the same for any mishap and claim.
Maruti dealer Rohan motor not supporting...
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D
divyesh ahir
May 11, 2021
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Policy issued but not updated online app or mparivahan site

Dear sir/madam
With request i would like to inform you that policy no-MAX/SY623847 and vehicle no-GJ-12-DR-2020 is not update in online app/mparivahan. OD cover is already updated it's expire. but TP cover is already running now. but it's not view online app/Mparivahan it's not updated online app/Mparivahan. so passing process not done due to online updation so request to solve this query....
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M
MS Sankar
Nov 15, 2020
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Insurance certificate not received

This is what I received on 8Nov2020.
Dear Mr. SANKAR M S, Congratulations.
The transaction for online renewal of your Maruti Insurance Motor Policy was successful.Please note the below details for your future reference:
Vehicle Owner Name: Mr. SANKAR M S
Vehicle: ACCESS-125
Amount Received: Rs.899
Proposal Number: SR3227593
Transaction ID:[protected]
Reference No.: 015160
You...
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J
Jerrium Brahmane
Aug 5, 2020
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Insurance renewal payment

Hi Team,

I've paid 9278 online for my Insurance renewal however never received a confirmation for the renewal. Payment has been debited from my bank account.
Proposal No.R[protected]
Total Premium 9278
Insurance CompanyNew India
Previous Policy No.[protected]
Vehicle ModelOmni Ambulance
Registration No.MH-12-KQ-2716
Engine No.-Chassis No.[protected]
Contact...
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R
Rohidas Joglekar
May 14, 2020
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car insurance renewal copy not received yet

Address: Maruti insurance

On 17th april 2020 i hv renewed my car insurance through online payment rupees 11772rs and i hv got msg payment was successful and i will recieve insurance soft copy to my email within 4 hours and hard copy will recieve within 7 to 10 working days.. But i didnt get even soft copy or hard copy of insurance yet..
I hv got msg from maruti insurance with these details :
Proposal number : r[protected]
Transaction id :[protected]...
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S
sibinmathew
Mar 26, 2020
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payment deducted transaction failed no refund yet after 40 days

Address: 560043

While trying to renew my insurance policy the payment amount was debited via bharatqr from my card. However, the transaction page displayed below error message.

Can you please check the same.

Vehicle reg. No - ka*3676

— — —
Something went wrong

The transaction could not be completed and the policy cannot be renewed. Please try renewing your policy again. If the payment...
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V
Vishal khadiya
from New Delhi, Delhi
Sep 19, 2018
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lying and missguide to me

Address: New Delhi, Delhi, 110008
Website: Marutiinsurance.com

I got call from maruti insurance and she is said sir if you pay you renewal amount before due date so company gives you some gifts like car perfume and car washing vouchers through courier send to your home address so i paid before due date 17 sep my insuranced issued properly and today i recived my insurance hard copy but did not recive my gifts why your executive lie to me my insurance details 3001/mi[protected]/00/000 insured name : vishal...
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N
Nomi Vaniyambalam
from Muluppilagadu, Kerala
Aug 28, 2018
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3001/mi-06159777/00/000 non receipt of soft copy and hard copy of insurance policy

Address: 670012

Hi maruthi insurance team -

Urgently update status on soft copy and hard copy of renewed policy
3001/mi[protected]/00/000
Rukiya beevi

- as per the sms received on 09-aug-2018 soft was supposed to come in 4 hours, which was not received, on follow up with maruthi insurance on 21 aug as per the staff over the phone the soft was supposed to be forwarded in 2 minutes, which was not again send br...
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A
am_arya2000
from Lucknow, Uttar Pradesh
Aug 21, 2018
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Resolved

hard copy of the policy certificate

Address: Lucknow, Uttar Pradesh, 226010

I had renewed the policy on 05-8-18 below but am yet to receive the hard copy of the policy certificate.

Name: amit arya
Policy no:[protected]

Registration no.: up32bx0079
—

— forwarded message —
From: "[protected]@mibpl.co.in"
To: [protected]@yahoo.com
Sent: saturday, august 4, 2018 9:01 am
Subject: policy certificate from marutiinsurancebr...
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S
Saurabh860
from Meerut, Uttar Pradesh
Nov 28, 2017
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need duplicate soft copy

Address: Meerut, Uttar Pradesh

Sir/mam, i have lost my insurance hard copy and i don't have any copy of insurance or any other information about my insurance. Can you please provide me soft copy of my insurance. My car number is - up-15 cc 4970
Owner name - karamveer sharma
Mobile number - [protected]
Email id is - saurabh. [protected]@gmail.com
It would be really helpful if you solve my problem as soon as possible....
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S
SuseelanN
Sep 8, 2016
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Claim process

Address: Kollam, Kerala, 691536

The above claim intimation * was done on aug 15th. The vehicle was picked up by maruthi service center on aug 22nd. Till date there has not been any update on the settlement.

Policy *

When i contacted the so called customer service number, first of all your service team did not know proper english. They were not able to locate the claim intimation * given to me when i called to report the loss. They said the...
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K
Kkag
from Kozhikode, Kerala
Feb 7, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Address: Kappunkara, Kuttiadi P O,Kozhikode

My Maruthi Swift car with registration No. KL18T1625 was damaged in an accident. One side door and the same side of the bumper were damaged. When I contacted Maruthi Popular service centre at Vadakara, Kozhikode, Kerala, the concirned officials said that only bumper can be repaired under insurance claim. I have been a Maruthi Insurance customer for last six years and this is the first time I am claiming insurance. I think it is my right to get my car repaired. I request you to consider my case favourably.
Policy No. & Type: M10621177
Insured Name: Abdul Gafoor C K
Maruti Insurance customer support has been notified about the posted complaint.
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    S
    Sudhanshu R Karmarkar
    Jan 19, 2024
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    Address: 1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070

    I have met with the accident with my vehicle on 9-Sep-2023, the claim was lodged by them with ICICI Lombard on 15-Sep-2023 and till date they are not able to resolve and provide me any kind of relief. When I check with them on it they are just diverting me to get in touch with the Surveyor appointed by ICICI Lombard and nothing else.
    It is very very unprofessional and unkind way of dealing with client problem. But whereas professing all kind of lies while soliciting for the Insurance policy
    Maruti Insurance customer support has been notified about the posted complaint.
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      S
      samdavidonline
      from Nagercoil, Tamil Nadu
      Oct 2, 2023
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      Maruti Insurance is not passing on my NCB bonus despite submitting all necessary documents. They are not allowing external insurance providers to process the insurance. I raised a ticket, which was closed without resolution.
      Maruti Insurance customer support has been notified about the posted complaint.
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        N
        [email protected]
        Aug 24, 2023
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        My car claim not cover totaly as i described, only front side dent consider but back side damage not consider.
        My policy MOP6670157
        Maruti Insurance customer support has been notified about the posted complaint.
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          G
          Gadiputi Venugopal
          Jul 10, 2023
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          Address: hyderabad

          My Insurance details are being passed to other insurance agents and gets calls from other insurance agents continuously for renewal which is very annoying and data privacy laws. Please act on protection data of the consumers. Hyderabad. Varun motors. [protected]@hotmail.com
          Maruti Insurance customer support has been notified about the posted complaint.
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