Christ University — Wrongful deduction of Rs 10,000 of annual fees

Address: Bangalore

I had taken admission for my daughter in Christ University, Yeshwanthpuram Campus on 4 May 2023 by paying Rs 1, 15, 000 in Annual Fees (refundable) and Rs 5000 of Admission fees (Non Refundable). Application Number[protected]

I had requested cancellation of Admission on 26 May 2023 (online) and submitted the cancellation documents to their campus on 2 June 2023. As per the University Grants Commission Policy (https://www.ugc.gov.in/pdfnews/6994492_Fee-refund-polict_0001.pdf) and Christ's cancellation policy (https://christuniversity.in/view-pdf/cancellation), I was supposed to get a full refund of Rs 1, 15, 000 but they only refunded Rs 1, 05, 000. I have been writing to them since 4 July 2023 requesting for a refund of the balance amount of Rs 10, 000 but no one is even bothering to respond to my emails, let alone refund my money.
Need your intervention to resolve this issue and get my Rs 10, 000 back from Christ University.