| Address: | Kiran building basement, P P road, Andheri east mumbai 400069 | | Website: | www.croma.com |
We purchased AC from Chroma which was delivered on 25th May 2023 and was installed same day, The time technician opened the product I felt the product to be defected since some fins where bend which I informed Chroma via call and email, still technician informed that the product is good and installed it, The AC was not cooling much where technician told that it will take some time to get it cooled and left the place, the AC then did not work till night, so next day morning I informed chroma through email and also informed technician over call who came visited the place and confirmed the AC is faulty compressor is not working same day we intimated to chroma through email and call. Today we are following up with Chroma they say there was no issue with the AC and technician says the ac is faulty.
So I am stuck in between, I need a replacement AC or a full refund. Was this information helpful? | 
Post your Comment