CIBIL Report — Poor quality materials

I d purchased 3 shirts as per the advt in google.
Materials received today but not in good condition /not fit. (cheated)
i requested the carrier boy to take it back, but he refused, saying that it cannot be taken back as you have opened the packet.
He insisted for cash rs 999/- and i had to pay him as there was no other option.
Therefore i humbly request your team to find out the sender and to stop payment.
E kart prime -fspc[protected]
order id - td172661 dated 23/6/2025 delivered today 29/6/25