[Resolved]  Cigna TTK Health Insurance — claim rejection claim id.. 21778188

Address:

402 Gundecha industry complex,akruli road kandivali east, Mumbai City, Maharashtra, 4000101

My mom was admitted in phionix hospital kandivali west due to chronic pain in stomach or spine. And I applied cashless facility for my mom.. And same time my father face stroke in Brain and I have admited to my father same hospital but this Diseases was not cover as per policy rules so my father claim was rejected. And my mom in same hospital treatment I going on and all query from mediclaim department are ok but at discharge time final ouput is came is my cashless will not accept due to my father cashless claim was rejected and not disclose previous history but when I brought the policy that time I already inform to policy agent to my father disease that time that guy told your father diseases will be cover after 4 year of policy approved.

This is issue which I am facing and the same thing I am explaining to claim department and customer care executive but they only reading rejection remarks and cut the call . And I have my time call to customers care no one help me. They totally uses less care less people and at policy time they saying customer never face any claim issue but real-time totally different. But as per my experience this is totally worst mediclaim company. As compared other mediclaim plz my suggestions plz don't buy policy through online. Online guys are cheaters.