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[Resolved]  Cigna TTK Health Insurance — Not refunding money after rejection of policy

We (me and my wife) have one running health insurance policy in Manipal Cigna (Policy no: PROHLN[protected]
On last 29th July I applied for addition of my daughter in the same policy. Also I paid the extra premium amount Rs. 15, 179.14/- (for my daughter) via online from my kotak bank account.
Due to Medical history they rejected the policy only for my daughter and they informed me via mail on 30th july. Also on that mail they mentioned that I will get refund of the premium amount Rs. 15, 179.14/- within 7 working days. But still now i didnot get back my money. Already I requested the customer care so many times. but they didnot help me. please help me to get back my money.
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Sep 14, 2022
Complaint marked as Resolved 
Got Refund.
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Sep 11, 2022
Updated by debjitash Still now they did not refund my money. Although they sent me a mail mentioned that they will refund within 5 days. but it's almost 10 days over after their mail.

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    +91 22 4098 0980
    +91 33 4411 4300
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    10th Floor (South side) - Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon, Maharashtra, India - 400063
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