[Resolved]  Cigna TTK Health Insurance — complaining about denying claim

Address:Thane, Maharashtra, 421201

I have purchased a policy from cignattk.
My wife got admitted in the hospital im august 2018.
She was admitted for typhoid fever.
She was there for 3 days.
Now they are rejecting the case by saying manipulation done but they are not justifying it. I raised a query to head department and visited to andheri branch for concern but not getting a proper response even customer care people not providing information.
Again and again they saying the same things recently i contacted to marry and she also saying same thing but nobody justifying it. Because i submiteee tue same documents which i got from the hospital even i visited in the hospital and varified all documents doctors said it is the same which we given to you. I akser them to please send your executive to tue hospital and clear it from there but neither they sending it nor justifying it.
This is like harrshment for me you people continuously torchuring to me.
Maam i want to asked you one thing ig you were there on my place and i would have given the same reason without showing or justifying it will ir be acceptable to you?
This is very pathetic service and like fooling your customer and really blaming that day when purchase a policy from you people.
Claim id[protected]

Please justify it or give my money back.
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Nov 30, 2018
Complaint marked as Resolved 
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Arjun,
We regret the inconvenience caused. Kindly share your policy and contact details with us. Our representatives will get back to you at the earliest.

Regards,
Team Cigna TTK
Oct 24, 2018
Updated by arjun281
Policy Number- PROHLR[protected]
contact no-[protected]
Verified Support
Oct 25, 2018
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Arjun,
Request you to please DM us your policy and contact details. So that our representatives will get back to you at the earliest.

Regards,
Team Cigna TTK
Oct 27, 2018
Updated by arjun281
Policy Number- PROHLR[protected]
contact no-[protected]
have already give the policy details and contact number
Verified Support
Oct 30, 2018
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Arjun,
We are unable to view your details. Request you to Direct message your policy and contact details to us. So, that we can address your concern at the earliest.

Regards,
Team Cigna TTK
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Policy Number- PROHLR[protected]
contact no-[protected]
Policy Number- PROHLR[protected]
contact Number-[protected]

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