[Resolved]  Cigna TTK Health Insurance — Manipal cigna ttk delay in reimbursement

Hi,
This mail is regarding delay in reimbursement with the below details-
policy no. PROHLT[protected]_2020
patient name- ARUN GAVANDI
insurer member id- [protected]
claim number[protected]

I submitted all documents on 6th nov. 2020. and after that same single-single documents asking me again and again with on 9th nov., 11th nov. 15th nov. 19th nov., 3rd dec. 9th dec. 10th dec., 21st dec. 2020.There is no reason to ask me same documents for verification. As already these documents submitted in hard copy at your office, which is in shivajinagar, pune.And each time customer executive is committed for 7 working days. its almost 46 days. Now its really harassing me. and forcing like a sucide myself. So its last request you to release claim amount within 2-3 days. otherwise i am going to take serious action with recoded calls to public. As i am very frustrated to call each time to cigna ttk executive and begging my amount.
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Aug 6, 2021
Complaint marked as Resolved 
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2020
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Arun,
We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team ManipalCigna Health Insurance
Verified Support
Dec 28, 2020
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Arun,
We have taken note of your complaint. Your complaint is under process.

Regards,
Team ManipalCigna Health Insurance
Verified Support
Jan 04, 2021
Cigna TTK Health Insurance Customer Care's response
Dear Mr. Arun Gavandi,
We regret our inability to extend the mentioned request currently. Kindly let us know if there’s anything else we can assist you with.

Regards,
Team ManipalCigna Health Insurance
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